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iPhone app no longer syncs with changes made on Mac Desktop

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Tom

03 Jun, 2024 11:23 AM

Recently my iPhone app stopped syncing with changes made on Mac Desktop. Strangely, the Desktop will reflect changes made on the app. I've tried deleting the app and reinstalling, deleting files. Nothing has worked.

I'm bummed. I've used Mondaydance for probably a decade plus but think I might have to switch to something else.

1. 1 Posted by Stuart Beesley ... on 03 Jun, 2024 11:51 AM

   

   Toolbox extension
   Update mode
   Advanced tools
   Force a refresh / PUSH of local dataset to Sync
   Wait 10 mins
   Restart
   Restart mobile app
   test again

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2. 2 Posted by Tom on 04 Jun, 2024 10:53 AM

   

   No fix. Required updating to newest MD release

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3. 3 Posted by Tom on 02 Aug, 2024 07:39 AM

   

   UPDATE! Moneydance will now only update the app by quitting and restarting the Desktop version. Not great functionality!

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4. 4 Posted by derekkent23 on 02 Aug, 2024 08:11 AM

   

   I am not support staff, just a user.
   Hi Tom

   What version of Moneydance are you running e.g. 2024.2(5118)
   What Moneydance Sync Method are you using e.g. Dropbox Folder.

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5. 5 Posted by Tom on 02 Aug, 2024 12:51 PM

   

   @derekkent23 Yes, I'm on v 2024.2(5118) with Dropbox. I had to update as the previous version stopped syncing at all. Now it syncs after I quit the desktop and restart it (which takes much longer than it used to)

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6. 6 Posted by derekkent23 on 02 Aug, 2024 01:17 PM

   

   I am not support staff, just a user.
   Hi Tom

   If Dropbox Connection then set up syncing again using Dropbox Folder after you install Dropbox Client on your computer. Then disconnect you iPhone and reconnect to new listed Data Set.

   Hope this helps.

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7. 7 Posted by Terry Lange on 05 Aug, 2024 02:38 AM

   

   Having the same issue except I am syncing with iCloud. Tried the fix above and that did not work. Running Moneydance Version 2024.1(5118)

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8. 8 Posted by derekkent23 on 05 Aug, 2024 06:47 AM

   

   I am not support staff, just a user.
   Hi Terry

   Many user have reported that the latest Mac operating system has broken Moneydance iCloud syncing. Set up syncing on your computers again using a free Dropbox account, install Dropbox client and use Moneydance sync method Dropbox Folder. If you are using mobile devices disconnect then and then reconnect to the new synced file.

   Hope this helps.

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