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Duplicate sync files when syncing with iPhone and iPad

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mdubbie

18 Aug, 2024 11:01 PM

When I sync my iPad or iPhone, I have multiple duplicate sync file to choose from. How do I get rid of the older duplicates?

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1. 1 Posted by derekkent23 on 21 Aug, 2024 06:58 AM

   

   I am not support staff, just a user.
   Hi mdubbie

   Find the folder .moneydancesync in Dropbox. In this folder you should find alphanumeric folders. In your case six.

   In each of these folders open a text file called mdsyncinfo.txt in a text editor.

   These files will contain the main of the associated Data Set (sync file).

   You can then delete the three unwonted alphanumeric folders.

   Hope this helps.

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2. 2 Posted by derekkent23 on 21 Aug, 2024 08:09 AM

   

   I am not support staff, just a user.
   Hi mdubbie

   Also if you are running a recent build of Moneydance say preview 2024.2(5146) there is a more direct way to find the association of alphanumeric folder and Data Set (sync file). Preview builds can be found at https://infinitekind.com/preview If you not happy running preview build go with my last post.

   In Moneydance click FILE – NEW – and select OPEN SYNCED FILE etc.
   From the list that appears mouse hover over each name in the list and an info window will open that includes the alphanumeric folder name.

   Hope this helps.

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3. 3 Posted by mdubbie on 21 Aug, 2024 09:46 PM

   

   Thanks for the reply derekken23. There are only 3 folders, but the duplicates are in 2 of the 3 folders. I think I need to delete the conflicted copy files but not sure of any others. Any insight?

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4. 4 Posted by derekkent23 on 22 Aug, 2024 06:25 AM

   

   I am not support staff, just a user.
   Hi mdubbie

   I have never experienced the conflicted copy files issue. If I did I think I would take the nuclear option.

   In the Moneydance iPad and iPhone apps in settings I would disconnect.

   On my computer under FILE – SYNCING I would set Sync Method to Don’t Sync.

   I would then rename the Dropbox Folder .moneydancesync to .oldmoneydancesync

   Finally I would set up Dropbox Folder syncing again on my computer and then on my iPad and iPhone.

   If all is then well delete the folder .oldmoneydancesync

   Hope this helps.

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5. 5 Posted by mdubbie on 22 Aug, 2024 10:59 PM

   

   Greetings derekkent23. Well it looks like the nuclear option resolved the issue. Thanks for your assistance.

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6. 6 Posted by derekkent23 on 23 Aug, 2024 06:39 AM

   

   I am not support staff, just a user.
   Hi mdubbie

   Great, glad it worked.

   Have Fun, Stay Safe.

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7. Maddy closed this discussion on 23 Aug, 2024 12:10 PM.