Android app is not finding the Dropbox folder
The Android app is not syncing using the Dropbox folder method. When I open the Android app, in the Choose a Data Set screen it shows "No folders found" at the bottom. I am certain that there is a .moneydancesync folder in Dropbox, the Windows app is syncing to that folder, and I am logged into the same Dropbox account on both Android and Windows.
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91 Posted by jeffcarp on 09 Feb, 2026 06:52 PM
I have the same issue as @chris with the new Android app. When on the main account screen, the "back" gesture returns to the "loading" screen rather than it doing what you'd expect which is closing the app. I think it is behaving this way because the initial "loading data" function appears to actually be a screen instead of just happening in the background on the main account screen. But even in a multi-screen app, the back gesture should eventually close the app completely. That doesn't happen in this case.
92 Posted by chris on 09 Feb, 2026 07:47 PM
@dreamontillyourdreamcomestrue
My method was - export a backup from desktop, then uninstall from desktop and remove the .moneydance folder from the users folder.
Uninstall from phone.
Delete folder from Dropbox
Install on desktop and import backup
Set up sync again (no other folders should populate, only the new one)
Then install on mobile and it should work.
Subject to my issue above which means it doesn't work for long and as such I've got no screen shot to share currently as lost the will to repeat all over again at moment!
@jeffcarp Thank you for confirming you have same issue. Hope the developer sees this so can fix what's causing it.
93 Posted by nick on 10 Feb, 2026 10:21 AM
I seem to have sync working with the 20260205 version.
I followed Chris's steps above of
export a backup from desktop, then uninstall from desktop and remove the .moneydance folder from the users folder.
Uninstall from phone.
Delete moneydanceysync folder from Dropbox
Install on desktop and import backup
Set up sync again
Reinstall phone app and setup sync
I can get out of the Android app and back into it with no issue (need to close the app rather than using the usual back arrow to exit which just brings up the "just wait while we load your file" screen). With some limited testing, the app seems to be syncing transactions added and deleted in the phone back to the desktop, and from transactions added and deleted on the desktop back to the phone.
94 Posted by chris on 10 Feb, 2026 10:37 AM
@md Glad that worked for you.
In my case even if I force close the app and then load it back up, I get back to the syncing data screen and can not load the app again..... Very frustrating as I use it extensively!
95 Posted by Chris Stewart on 10 Feb, 2026 10:56 AM
I have a fully working App again but one think I have noticed is that there can be a slight delay in updating the data on the phone App.
Initially the App shows the long-standing transactions. After a very short delay more recent entries made on the PC appear. You just need to be aware and not assume they are lost.
Best Wishes Chris
Sent from Outlook for Android<https://aka.ms/AAb9ysg>
________________________________
96 Posted by dreamontillyour... on 10 Feb, 2026 11:38 AM
MD, you brought to light one thing I didn't even think about. I rarely use the back arrow on my phone. 99% of the time I close the app I am using. It is something I have done since my first android phone when memory was very precious. I'll need to remember things like that when I post again.
With that being said, I did hit the back arrow and got the same message and it just stuck there. Once I closed it and reopened, it worked again.
I am sorry this is a big issue for your chris, as I know the frustration of using an application and then one day it stops working properly.
97 Posted by chris on 10 Feb, 2026 11:46 AM
This comment was split into a new private discussion: Android app is not finding the Dropbox folder
Interesting that some people don't have the problem I do, but at least one other person has reported the same. I do have a very large transaction history of data (but a fresh start on dropbox sync) and wonder if this is anything to do with the problem for me.
98 Posted by derekkent23 on 10 Feb, 2026 02:12 PM
I am not support staff, just a user.
I am running 2024.4(5252) on Windows 11 and Alpha 20260205 (I see Beta now updated to this build) on my Android 16 Samsung Galaxy S23.
The size of the folder in the Dropbox Folder .moneydancesync is 22.2MB.
What the size of your folder.
I never use < I close using O
Provided I wait until for a status Sync Update on main page before closing the app sync works.
99 Posted by Carlos on 10 Feb, 2026 03:20 PM
Es increible , la ultima actualización de la App Beta de Android , no solo sincroniza solo de vez en cuando, sino hace aparecer todas las cuenta incluyendo las de inversión ( yo solo uso la app para cuentas de efectivo, cheques y tarjetas de credito, pero ya no hay la opción de que las inversiones no aparezcan) y en estas ha borrado las operaciones del 30 de septiembre de 2025 a la fecha, relamente no se que hacer ahora, puedo reconstruir parcialmente las inversiones pero, no me gustaria seguir probando la app , mientras haga movimientos no requeridos
100 Posted by Bob on 01 Mar, 2026 05:44 AM
Thank yo for sharing this. I followed teh steps but can not find any .moneydance. I tried via teh terminal and as root I did : find / -name .moneydance, no results. I also tried via the finder (show hidden files) and also no luck.
I continued teh steps anyway abut the sync issue is still the same.
Do you have any suggestions?
Thanks, Bob.
101 Posted by eddie.kuns on 27 Apr, 2026 04:51 AM
I am having the same issue as everyone else ... starting months ago, sync stopped working on my Android phone. The laptop application works fine. It seems to sync to DropBox just fine. I see files with the correct dates in .moneydancesync in my DropBox. However, the Android app only says "No folders found".
I tried following the steps in comment 35 by Maddy on Jan 29, 2026. No success, but no worse off at least.
I am running MonayDance 2024.4 (5253). I click "Check for Update" and it says I have the latest version.
I have Android app version 2022.2, which Google Play says is the latest version.
102 Posted by Chris Stewart on 27 Apr, 2026 06:18 AM
You are using an old version of the Money dance app for Android. The latest version is 2026. I became a beta tester to access it
Best Wishes Chris
Sent from Outlook for Android<https://aka.ms/AAb9ysg>
________________________________
103 Posted by derekkent23 on 27 Apr, 2026 07:43 AM
I am not support staff, just a user.
Hi Eddie
At the moment the only way forward is to uninstall the Android app. Sign up as a Beta tester at https://infinitekind.com/preview
Wait some time until Play Store recognise you are now a Beta tester and on your Android install the Beta build. Set up syncing on your phone and wait for it to sync.
If Pay Store state:
Looking for Moneydance?
This app isn’t available for your device because it was made for an older version of Android read on.
The most common cause of this problem is due to having multiple Google accounts and being logged in with a different account on the web, where you have signed up as a Beta tester and the account you are logged in with on the Google Play store on your Android.
On the Moneydance Beta sign page on web page https://play.google.com/apps/testing/com.infinitekind.MoneydanceAnd...
Click on the icon, top right and make a note of the email address you have used.
On your Android open Play Store, click on the icon top right and check your email address. It must be the same as the one used on the Beta sign in web page. If they are different switch the account on your Android phone to the one used on the Beta sign in web page. Now on your Android search for the Moneydance app and you should find you now have access to the Moneydance app. Install and sync as normal.
Hope this helps.