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Android Mobile no longer finding synced Dropbox file

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Greg Kelley

14 Feb, 2026 03:55 PM

Mobile app shows toast 'No folders found' and no data set list when starting after I connected to my dropbox account where I have set up syncing on Desktop v2020.

This used to work but has stopped.

Dropbox folder shows .moneydancesync folder

1. 1 Posted by Greg Kelley on 14 Feb, 2026 05:13 PM

   

   Beta version resolved issue and app sees sync file and displays accounts.

   There is a security issue though as setting a PIN to open app is grayed out so app opens with no security.

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2. Support Staff 2 Posted by Maddy on 17 Feb, 2026 09:22 PM

   

   Hi Greg,
   Thank you for contacting Moneydance support.

   The Beta version of the Android mobile app (build 20260212) should resolve the sync issue, but unfortunately the PIN screen problem persists.
   Hopefully a fix will be added soon.

   I hope this information is helpful. Please let us know if you have further questions or need more assistance.

   --
   Maddy, Infinite Kind Support

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3. 3 Posted by derekkent23 on 18 Feb, 2026 08:48 AM

   

   Hi Maddy
   Android mobile app (build 20260212)
   Security is not fixed in this build.
   As you can see from the screenshot you can see account data behind the Authentication window.

   Security can be bypassed and the app opens by:
   If I click on the Android <
   If I click on the Android three vertical lines.
   If I click on the Android O and then three vertical lines.
   If you click Use PIN and then click Cancel.

   Have Fun, Stay safe.

   • security.png 543 KB
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4. Support Staff 4 Posted by Maddy on 18 Feb, 2026 11:39 AM

   

   @derekkent23

   You’re absolutely right. I’ve updated my post, and I apologize for not making that point clearer earlier.

   --
   Maddy, Infinite Kind Support

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5. 5 Posted by Randy on 18 Feb, 2026 09:22 PM

   

   This comment was split into a new private discussion: Android Mobile no longer finding synced Dropbox file

   My app quit working too. Play store says there is no app for my version of android. Says app was built for an older version. Any suggestions?

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6. 6 Posted by wlsorrells on 18 Feb, 2026 11:38 PM

   

   I have this issue as well, where may I download the Beta version referred to on Feb 14th?

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7. 7 Posted by dwg on 19 Feb, 2026 12:22 AM

   

   See:

   https://infinitekind.tenderapp.com/discussions/iphone-ipod-touch-ipad-android-app-questions/20240-sync-with-moneydance-for-android-is-broken#comment_64736282

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8. 8 Posted by vicrollins on 19 Feb, 2026 12:54 AM

   

   Hi Maddy, any word when a new non-beta Android app will release?
   Thanks, Vic

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9. Support Staff 9 Posted by Maddy on 19 Feb, 2026 12:05 PM

   

   @vicrollins

   After the Beta reaches a stable state with all final adjustments completed, the stable version is submitted to the Google Play Store for approval. Unfortunately we are unable to provide an ETA at this time, I'm afraid.

   --
   Maddy, Infinite Kind Support

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