Account Re-Link Needed Error
See attached screenshot. I am getting this error every time I open up Moneydance that the link to a bunch of letters is expired and needs to be relinked. When I say yes to re-link the connection, I replies that Moneydance was unable to refresh the connection. I can't figure out what account in Moneydance+ I subscribe to that is causing the error.
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Moneydance_error.jpg
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Moneydance_error.jpg
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System closed this discussion on 09 Mar, 2024 04:20 PM.
cgcomito re-opened this discussion on 29 Mar, 2025 03:27 PM
1 Posted by cgcomito on 29 Mar, 2025 03:28 PM
This comment was split into a new private discussion: Account Re-Link Needed Error
No one ever replied to my issue and it is still happening.
2 Posted by Stuart Beesley ... on 29 Mar, 2025 03:44 PM
Use toolbox to force remove the md+ connection. Then recreate the connection.
3 Posted by cgcomito on 06 Apr, 2025 07:38 PM
Where is toolbox located? I don't see it in the menus
4 Posted by -Kevin N. on 06 Apr, 2025 08:09 PM
Here you go...
https://infinitekind.tenderapp.com/kb/extensions-2/toolbox-extension
-Kevin N. (not a member of Moneydance support)
5 Posted by cgcomito on 11 Apr, 2025 02:26 AM
Thank you Kevin. The toolbox extension allowed me to remove the connections. I had a credit card account that I had closed that MD+ was still attempting to connect to.
cgcomito closed this discussion on 11 Apr, 2025 02:26 AM.
cgcomito re-opened this discussion on 11 Apr, 2025 02:26 AM
cgcomito closed this discussion on 11 Apr, 2025 02:27 AM.