Moneydance+ credit card transactions not up to date at time of download
When downloading from chase.com credit card accounts there is a 3-5 day lag in downloading to Moneydance program current charges(posted charges that are not pending) and causing a discrepancy in the balance stated on chase.com and the balance on Moneydance. I have two separate chase credit cards and have tried to cancel and re-connect both through Moneydance+ trying to correct the very inconvenient delay in up to date downloading of credit card transactions. Updating to Moneydance 2023.3 did not resolve problem.
Please Help!
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1 Posted by dtd on 11 Dec, 2023 08:09 PM
You are correct about the delay. And it isn't "fixable" unless Plaid and the bank change their methodology of aggregation.
OFX is/was pretty much immediate once a charge/credit is/was posted. But once banks (like Chase) dropped OFX support and moved to aggregators, there is now a middle company involved in the gathering and dissemination of information. (i.e. they get it occasionally versus constantly).
I've found that 3-5 day lag is pretty normal, 2 days is cool, and over holiday periods it can be 7 days (but not often). It's just the way it is.
No problem to resolve, unfortunately, other than asking your bank to put OFX back in place, which, also unfortunately, ain't gonna happen.
2 Posted by dtd on 11 Dec, 2023 08:16 PM
You could also download the information yourself (i.e. more often), but that sort of defeats the purpose of automatic downloads, and with my 10+ chase cards, is pretty much untenable.
System closed this discussion on 11 Mar, 2024 08:20 PM.