old license not removed???

Pete Kinkead's Avatar

Pete Kinkead

22 Dec, 2023 08:52 PM

I had bought and returned Moneydance in 2021, and just bought it again - bought the annual moneydance+ subscription. I've installed, imported quicken data. When I go to set up moneydance+ connections, I get directed to the page to subscribe to moneydance+ - no option to manage my existing subscription.

I went to make sure the license is active, and it the "Register Moneydance" shows I have a licensed copy. "About Moneydance" shows a license number that's different from the one that I just got when I signed up.

How can I make sure I have the right license in the file and that I can access Moneydance+... and get online connections set up properly?

  1. System closed this discussion on 22 Mar, 2024 09:00 PM.

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