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Long delay

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pjgiv1

23 Apr, 2024 11:12 PM

Can someone please explain to me why it takes 40 seconds after executing the program for it to open on my computer screen?

1. 1 Posted by Stuart Beesley ... on 24 Apr, 2024 06:54 AM

   

   a) grab help / console. Upload here.
   b) run toolbox extension, click analyse dataset and objects, upload that output here too.

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2. 2 Posted by pjgiv1 on 24 Apr, 2024 02:44 PM

   

   Thank you Stu! Uploading requested files.

   • toolbox_ouitput.txt 16.2 KB
   • console.txt 15.2 KB
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3. 3 Posted by pjgiv1 on 30 Apr, 2024 03:38 PM

   

   Hi Sturart, has there been any progress in solving the lag in opening the program?

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4. Support Staff 4 Posted by Maddy on 30 Apr, 2024 03:49 PM

   

   Is this your data file name: mymoneydance_2022-08-15_2022-08-19_2022-09-24_2022-12-29_2023-11-11_2023-12-31_2024-02-08_2024-02-09 3_2024-02-15_2024-02-23_2024-02-24_2024-02-24_2024-03-06_2024-03-12 ?

   If so, how do you normally open your data file?

   ---

   You could try renaming your data file as described in this article.

   Then if you wish to re-open the same every time you launch Moneydance, you should open the desired file and navigate to Window->Welcome to Moneydance
   When starting->Re-Open Last File. Upon restart Moneydance should re-open the file you have chosen.

   Please keep us posted on your progress, Thank you!

   --
   Maddy, Infinite Kind Support

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5. 5 Posted by Stuart Beesley ... on 30 Apr, 2024 04:10 PM

   

   According to the log, it’s only taking 16 seconds for the app to launch, open the dataset and show the GUI (not 40 seconds)?

   As Maddy says, also how are you opening your file?

   Please use toolbox, general tools, to rename your dataset to a simple name.

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6. 6 Posted by pjgiv1 on 30 Apr, 2024 04:17 PM

   

   Hi Maddy, from the beginning, always have opened the file by clicking on
   icon on desktop.

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7. 7 Posted by pjgiv1 on 30 Apr, 2024 04:25 PM

   

   Stuart, after renaming data file, opening time reduced to 15 seconds, MUCH better! Thanks

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8. 8 Posted by Stuart Beesley ... on 30 Apr, 2024 04:28 PM

   

   Please ensure you are clicking the app icon to launch, and NOT the dataset/file itself.

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9. 9 Posted by pjgiv1 on 30 Apr, 2024 04:38 PM

   

   Am already doing that, icon leads directly to the .exe file.

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10. System closed this discussion on 30 Jul, 2024 04:40 PM.