American Express error code

singerdf

07 Aug, 2024 09:57 PM

Trying to download from American Express in two different computers and two accounts gave this error: java.io.IOException: HTTP Error:503 Service

I refreshed the connection, checked for an update and disabled the connection. Now I cannot re-establish it.

I am stuck,

Debbie

Showing page 7 of 7. View the first page

  1. #181 Posted by judith.ebenstei... on 16 Sep, 2024 03:22 PM

    judy
    Sent from my iPad

    On Sep 16, 2024, at 9:42 AM, David <[email blocked]> wrote:

     pre { width: 92%; margin: 10px 2%; padding: 5px 2%; background: rgb(239, 239, 239); border: 1px solid rgb(214, 214, 214); } blockquote { margin-left: 0px; padding-left: 1em; border-left-width: 5px; border-left-style: solid; border-left-color: rgb(204, 204, 204); }

    // Please reply above this line
    ==================================================

    From: David

    I do the downloads manually on some accounts and use a program called CSV2QIF and another called CSV2OFX. I download CSV files which are then parsed into the appropriate format. Maybe IK could buy that program and incorporate it into a download routine for MD. I'm not interested a fee-based system, but I"ll pay for an upgrade that includes this. .

    On Mon, Sep 16 at 06:12 AM PDT, judy wrote:

    I use moneydance, not moneydance+
    I disabled the account, the tried to enable it...the account options were grayed out.
    any new fixes for plain old moneydance?

    Having trouble reading this? View this discussion online: American Express error code.

    Reply with #ignore to stop receiving notifications for this discussion.

  2. #182 Posted by dwg on 16 Sep, 2024 10:04 PM

    Moneydance can import CSV files directly into non-investment accounts already.

    For regular use the user written CSV importer is a more appropriate tool as it allows you to define a reusable mapping of CSV columns to register fields, again for non-investment accounts only.

    So no need for a CSV to OFX or QIF converter in these cases.

  3. #183 Posted by Ted on 16 Sep, 2024 11:02 PM

    Thanks for the update - so you have downloaded Amex transactions since Sep 5? That's cool, just checking to start an MD+ download concept.

    @dtd, yes, I just downloaded this minute to be sure it wasn't part of the initial import. I downloaded new transactions.

  4. #184 Posted by dtd on 16 Sep, 2024 11:28 PM

    @ted - thanks, I think part of the problem is I'm confusing both Plaid and Amex given I keep trying to download 3 different ways (Direct Connect, MD+, and hleofxquotes.)

    I did get a download from Amex today via MD+, but nothing past August 31 (so far).

  5. #185 Posted by dtd on 16 Sep, 2024 11:30 PM

    @judy - unfortunately, there is nothing to fix.

    You can't fix what no longer exists - it appears that Amex has removed/discontinued the ability to download transactions via OFX direct connect.

    Basically that's what this entire thread is about...

  6. #186 Posted by ipfreely112 on 17 Sep, 2024 03:06 PM

    On Monday, September 16, 2024 at 07:28:23 PM EDT, dtd <[email blocked]> wrote:

    |

  7. #187 Posted by dtd on 21 Sep, 2024 02:01 AM

  8. #188 Posted by Babo on 21 Sep, 2024 10:38 AM

    DTD--Thank you for your efforts.

    Since AX turned off OFX downloads, I have been using manual downloads (i.e., download CSV file from AX website and then "Import" function within MD) and that has worked OK. Still, not the best, so I appreciate any work that might streamline our experience here.

  9. #189 Posted by dwg on 21 Sep, 2024 10:49 AM

    When you have a need to regularly import CSV files from one institution then it is a good idea to look at the User written CSV importer as you can create custom file definitions that you reuse each time.

  10. #190 Posted by judith.ebenstei... on 21 Sep, 2024 11:24 AM

    judy
    Sent from my iPad

    On Sep 16, 2024, at 9:42 AM, David <[email blocked]> wrote:

     pre { width: 92%; margin: 10px 2%; padding: 5px 2%; background: rgb(239, 239, 239); border: 1px solid rgb(214, 214, 214); } blockquote { margin-left: 0px; padding-left: 1em; border-left-width: 5px; border-left-style: solid; border-left-color: rgb(204, 204, 204); }

    // Please reply above this line
    ==================================================

    From: David

    I do the downloads manually on some accounts and use a program called CSV2QIF and another called CSV2OFX. I download CSV files which are then parsed into the appropriate format. Maybe IK could buy that program and incorporate it into a download routine for MD. I'm not interested a fee-based system, but I"ll pay for an upgrade that includes this. .

    On Mon, Sep 16 at 06:12 AM PDT, judy wrote:

    I use moneydance, not moneydance+
    I disabled the account, the tried to enable it...the account options were grayed out.
    any new fixes for plain old moneydance?

    Having trouble reading this? View this discussion online: American Express error code.

    Reply with #ignore to stop receiving notifications for this discussion.

  11. #191 Posted by dtd on 21 Sep, 2024 06:58 PM

    @Babo - given you are now manually doing downloads from Amex, I'd recommend QFX downloads (since Amex still provides them) vs CSV.

    These don't require conversion, and are basically OFX downloads, just manual.

    You can find these where you find CSV or Excel - just pick Quicken, which will download a QFX file - which is basically OFX to Moneydance.

  12. #192 Posted by dtd on 21 Sep, 2024 07:00 PM

    Mapping QFX to Moneydance will make this a lot easier as well.

  13. #193 Posted by Babo on 21 Sep, 2024 08:39 PM

    Thank you dtd.

    First, I have used CSV Importer but am finding the "Import" function pretty quick and simple if I download a limited-data file (only a half-dozen or so fields).

    Second, I did not know that QFX could substitute for OFX (and had suspected Quicken would somehow undercut that). But next download opportunity, I will give it a try. Thanks again!

  14. #194 Posted by dwg on 21 Sep, 2024 11:48 PM

    A QFX file is just a OFX file with a Quicken specific section. OFX does have provision for vendor specific files and the way it is done means the vendor section is ignored by other programs.

  15. #195 Posted by Babo on 22 Sep, 2024 12:37 PM

    I see. I don't know anything about programming, so I appreciate the info. Thanks again!

  16. #196 Posted by dtd on 23 Sep, 2024 06:45 AM

    MD+ is now downloading Amex again for me. I think my combination OFX and MD+ testing caused part of the problem.

  17. #197 Posted by vseaslcm on 11 Dec, 2024 07:09 PM

    This comment was split into a new private discussion: American Express error code

    Since American Express stopped supporting Direct Connect, I've been downloading their QFX transaction files and importing into MD successfully. Recently, I decided to use MD+ and attempted to connect my American Express account. I've tried three times recently to add Amex to MD+ and receive the following message when the "login to Amex" dialog appears:

    ** We're Sorry

    We're unable to complete your request at this time. Please try again later.
    You are now leaving American Express and returning to App/Web Partner.**

    The attempts have been over the course of 2 weeks. Is anyone else having this issue? Is there something I'm missing or is this an ongoing concern for all MD+ users?

  18. #198 Posted by dtd on 11 Dec, 2024 07:29 PM

    Amex is working for me, but then again, I haven't added a new connection in some time.

  19. #199 Posted by jasonkwerner on 12 Dec, 2024 02:30 AM

    @vsealcm Try clearing your browser cache of americanexpress.com elements, and then retry connecting MD+.

  20. System closed this discussion on 13 Mar, 2025 02:40 AM.

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