Home → Online Banking →

web connect mistake

• Edit

Charlie

19 Oct, 2024 04:58 PM

I had fraud on a credit card so I had to get a new account and card. I use web connect to download the qfx file. This morning I got a pop-up box that asked which account to put the download in. I wasn't paying attention and I may have indicated the wrong account. I also checked the box which indicates to do the same thing every time. The pop-up never shows up if you check that box. Is there a way to fix this so the download goes to the correct account?

Thanks much!

1. 1 Posted by derekkent23 on 19 Oct, 2024 08:58 PM

   

   I am not support staff, just a user.
   Hi Charlie

   For more resent builds of Moneydance try:
   ONLINE – MATCH ONLINE ACCOUNTS.
   Find the wrongly match account and click on the ACCOUNT Name to open a dropdown and select the correct account.

   Hope this helps.

   • Edit

2. 2 Posted by Charles Siegel on 19 Oct, 2024 11:59 PM

   

   Thanks so much!

   On Sat, Oct 19, 2024, 4:58 PM derekkent23 <[email blocked]>
   wrote:

   • Edit

3. System closed this discussion on 19 Jan, 2025 12:00 AM.