Target Redcard Stopped working

eaglebeckley's Avatar

eaglebeckley

22 Mar, 2025 12:01 PM

I have been downloading Target Redcard transactions via Moneydance+ for months without issue. Sometime in the past few weeks, Target has upgraded their redcard account website and I am no longer able to download transactions via Moneydance+/Plaid. I have successfully logged into their new website, verified my phone and email to support 2FA. I have unlinked and relinked my target account via Plaid multiple times. When I disconnect/reconnect, Plaid and Moneydance indicate that the connection is successful but when I attempt to download new transactions via Moneydance, I receive the "online error" that is attached to this post. I can't tell whether the problem is on my end, Plaid's end, Infinite Kind, or Target. Can anybody help me determine if there are any next steps for me to get Target Redcard working with Moneydance+ again? Thanks.

  1. Support Staff 1 Posted by Maddy on 25 Mar, 2025 05:56 PM

    Maddy's Avatar

    Hi,
    We are sorry to hear about the problem you have encountered.

    Please be assured that I’ve escalated your query to Plaid support who are currently looking into this for you.

    We will keep you updated on this thread as soon as we receive their response.

    Thank you for your patience and sorry for any inconvenience this might be causing.

    --
    Maddy, Infinite Kind Support

  2. System closed this discussion on 24 Jun, 2025 06:00 PM.

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