Downloaded data is incorrect

Eric Seaberg's Avatar

Eric Seaberg

29 May, 2026 06:30 PM

On one of my Cc accounts, what should be a PAYMENT to the card is showing as a CHARGE. I have confirmed the data is correct on the bank's website, but it loads as a charge. Any way to correct this? Deleting the data only reloads it incorrectly on each connection.

  1. 1 Posted by -Kevin N. on 29 May, 2026 07:12 PM

    -Kevin N.'s Avatar

    Hi Eric,

    Has this account behaved as expected up until now?
    Is this a new phenomenon?
    If so, it could just be a glitch on the Credit Card's end.

    In the meantime, you could try this...

    In 'Preferences', on the 'Network' tab, tick the option to 'Ignore Transaction Types in Favor of Amount Signs' to see if it helps.

    -Kevin N. (not a member of Moneydance support)

  2. 2 Posted by Eric Seaberg on 30 May, 2026 03:43 PM

    Eric Seaberg's Avatar

    Yes, it’s been great up to this point. Just tried again and it’s back.

    I’ll try the option. Thanks!

    _____________________
    Eric Seaberg • San Diego
         [email blocked]

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