Can't add new credit card

Bob Hauck's Avatar

Bob Hauck

30 May, 2026 06:28 PM

For some reason Plaid has forgot about my TD Bank Visa. When I try to re-add it Plaid claims to have sent a code to my phone, but I never receive it. It worked fine a month ago, which was the last time I tried to add an account. Did Plaid make some change on their end? Is there a way to change my phone number without resetting everything?

  1. 1 Posted by dtd on 30 May, 2026 11:01 PM

    dtd's Avatar

    Did you change your phone number? You say it worked fine a month ago.

  2. 2 Posted by Bob Hauck on 31 May, 2026 11:58 AM

    Bob Hauck's Avatar

    No, the number is not changed. It is a Google Voice number though, and in the past I've had trouble with some banks not sending texts to it. So I wanted to try another number I have that isn't GV to see if that was the issue.

    But I waited a while and tried again and it worked. So problem solved I guess.

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