Confused

Olen Lacy's Avatar

Olen Lacy

01 Jun, 2026 04:07 PM

So I set up Moneydance+ successfully, or so it seemed. Credit card accounts established and downloaded successfully. I assumed I was supposed to also set up my bank, but when I tried this it said there was a connection problem. (Zions Bank). And when I try to do a Direct connect download of the checking account transactions I get a 500 error code. Help. Do I need to disable Direct Connect for Online Banking before I try to connect the bank through Plaid? Please advise, this is making me nutZ!

  1. 1 Posted by Stuart Beesley ... on 01 Jun, 2026 04:37 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    Yes you setup the accounts in MD first.

    You cannot have Direct Connection and md+ on the same account. Remove one before trying the other.

  2. 2 Posted by Olen Lacy on 01 Jun, 2026 05:02 PM

    Olen Lacy's Avatar

    Ok, that worked after manually entering data, originally got an error message from Plaid, but it connected. Thanks

    On Jun 1, 2026, at 11:37, Stuart Beesley (Mr Toolbox) <[email blocked]> wrote:

  3. Maddy closed this discussion on 03 Jun, 2026 03:55 PM.

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