tag:infinitekind.tenderapp.com,2009-01-14:/discussions/online-banking/1263-want-to-cancel-my-service-fee-im-payingInfinite Kind: Discussion 2018-03-17T07:50:12Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/382637692015-10-22T00:18:56Z2015-10-22T00:18:56ZWant to cancel my service fee i'm paying<div><p>Moneydance charges no fees for online banking, so would suggest
you contact your bank to cancel any online services they are
charging a fee for.</p></div>dwgtag:infinitekind.tenderapp.com,2009-01-14:Comment/382637692015-10-22T02:40:41Z2015-10-22T02:40:41ZWant to cancel my service fee i'm paying<div><p>Hi Jim,</p>
<p>Forum member dwg is correct. It is your financial institution
that is charging you.</p>
<p>Personally, I wouldn't bank at any financial institution that
charged me a fee to access my own data.</p>
<p>-Kevin N.</p></div>-Kevin N.tag:infinitekind.tenderapp.com,2009-01-14:Comment/382637692015-10-22T03:45:03Z2015-10-22T03:45:03ZWant to cancel my service fee i'm paying<div><p>Hi Jim,</p>
<p>Kevin and dwg are correct. We do not charge any fees to use any
feature of the program beyond the initial purchase of a license
key. The fees you are seeing are being charged by your bank. You
should contact your financial institution and request that they
discontinue the service that you're being charged for.</p>
<p>This does not mean, however, that you'll have to manually input
all of your transactions from your financial institution. The best
way to get your transactions into Moneydance is to use a web
browser to download them from your bank's web site. You can
download into QFX, QIF, OFX or OFC files (sometimes referred to as
Quicken or MS Money files), any of which will import cleanly into
Moneydance. You can also open your bank's download page directly
(after entering the appropriate address in the Account->Edit
Account menu) by going to the menu bar and selecting
Online->Open Account Website.</p>
<p>Please let me know if I can be of further assistance, and thank
you for your interest in Moneydance.</p>
<p>Jerome<br>
Infinite Kind Support</p></div>Jerome