tag:infinitekind.tenderapp.com,2009-01-14:/discussions/online-banking/13834-bank-of-the-westInfinite Kind: Discussion 2019-10-30T05:20:25Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/474757112019-07-27T16:52:41Z2019-07-27T16:52:42ZBank of the West<div><p>I have been using Moneydance with my bank of West account for years, but now in the past few months I have not been able to connect. Tried disabling and starting again, but only get this:</p>
<p>There was an error communicating with your financial institution. The details of this error are below.</p>
<p>Bank Name: Bank of The West</p>
<p>A communication or parsing error occurred. This could be the result of a network problem, a proxy error, or misconfigured server.<br>
Error Description: javax.net.ssl.SSLProtocolException: Connection reset</p></div>hyestevetag:infinitekind.tenderapp.com,2009-01-14:Comment/474757112019-07-28T15:55:48Z2019-07-28T15:55:48ZBank of the West<div><p>I have the same problem, I was told the bank updated the security system, So i guess we are with out money dance.</p></div>randymoore1960tag:infinitekind.tenderapp.com,2009-01-14:Comment/474757112019-07-28T15:57:11Z2019-07-28T15:57:11ZBank of the West<div><p>I have use MD with BOTW for the last 10 years with no problems.</p></div>randymoore1960tag:infinitekind.tenderapp.com,2009-01-14:Comment/474757112019-07-28T20:46:39Z2019-07-28T20:55:37ZBank of the West<div><p>Well it was working for me also up until about three weeks ago and it has all stopped working.</p></div>hyestevetag:infinitekind.tenderapp.com,2009-01-14:Comment/474757112019-07-29T19:13:16Z2019-07-29T19:13:17ZBank of the West<div><p>Same problem with Bank of the West. My original thread was made private & sitting unresolved for last 20 days.</p></div>Dennistag:infinitekind.tenderapp.com,2009-01-14:Comment/474757112019-07-31T05:17:55Z2019-07-31T05:17:56ZBank of the West<div><p>Same thing here. It broke a few weeks ago, and I wrote BotW 20-30 messages via their web site until they finally wrote back and said yes, they're having problems and there is no estimate of when it will be fixed. I found that I couldn't import downloaded .qfx files either with my old Moneydance 2015, so upgraded to 2019, but that didn't solve the direct connect problem. My solution was to open a checking account with Discover, and I've almost finished switching over all my tons of regular transactions..... Will just deposit $1/month to keep the BotW account alive in case we need a physical bank for some reason.</p></div>Chris