tag:infinitekind.tenderapp.com,2009-01-14:/discussions/online-banking/14117-online-transaction-download-with-citi-not-workingInfinite Kind: Discussion 2020-08-03T17:29:36Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/475911782019-09-04T14:24:05Z2019-09-04T14:24:06ZOnline transaction download with Citi not working <div><p>Please work with Citi to address this issue. I get the message when trying to download banking transactions from Citi bank accounts:</p>
<p>There was an error communicating with your financial institution. The details of this error are below.</p>
<p>Bank Name: Citi Cards</p>
<p>The error code reported by the server was: 2000</p>
<p>Due to security improvements, connection to this financial software will be shut down on 09/07/2019. Please request your financial management software contact Citi at <a href="mailto:citiOFXmigration@citi.com">citiOFXmigration@citi.com</a>.</p></div>Ryan tag:infinitekind.tenderapp.com,2009-01-14:Comment/475911782019-09-04T14:54:28Z2020-06-01T18:01:28ZOnline transaction download with Citi not working <div><p>I'm getting the same error and I know from other systems I use (Expensify), there is some new type of security being implemented with Citi. Hopefully it's not too difficult to get working with Moneydance.</p></div>dantheeldertag:infinitekind.tenderapp.com,2009-01-14:Comment/475911782019-09-04T14:59:44Z2019-09-04T14:59:45ZOnline transaction download with Citi not working <div><p>Same problem -- but it's intermitent. I killed and re-established the Citi config, and it worked a few times earlier today -- but now again it is broken.</p></div>don.gregorytag:infinitekind.tenderapp.com,2009-01-14:Comment/475911782019-09-04T16:42:40Z2019-09-04T16:42:40ZOnline transaction download with Citi not working <div><p>Same problem. Need a solution IK.</p></div>Robtag:infinitekind.tenderapp.com,2009-01-14:Comment/475911782019-09-04T16:46:22Z2019-09-04T16:46:22ZOnline transaction download with Citi not working <div><p>I am not support staff, just a user.</p>
<p>Take a look at this post in the main thread on this subject.<br>
<a href="https://infinitekind.tenderapp.com/discussions/online-banking/14073-citi-will-no-longer-download-to-this-financial-software-message#comment_47586344">https://infinitekind.tenderapp.com/discussions/online-banking/14073...</a></p>
<p>Hope it helps.</p></div>derekkent23tag:infinitekind.tenderapp.com,2009-01-14:Comment/475911782019-09-12T21:11:18Z2019-09-12T21:11:18ZOnline transaction download with Citi not working <div><p>I've been getting errors as well.</p>
<p>Today's error code is: 13504</p></div>Keith