tag:infinitekind.tenderapp.com,2009-01-14:/discussions/online-banking/1423-setupInfinite Kind: Discussion 2018-03-17T07:20:08Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/384227922015-11-10T06:08:33Z2015-11-10T06:08:34ZSetup<div><p>Where is the manual that tells me how to use thus app? I bank
with Bank of America and if its not supported by this app then I
don't think I have the right app.</p></div>Rick Simmonstag:infinitekind.tenderapp.com,2009-01-14:Comment/384227922015-11-10T08:11:18Z2015-11-10T08:11:18ZSetup<div><p>The User Guide can be found at:</p>
<p><a href="http://help.infinitekind.com/kb/user-guides/moneydance-2015-user-guide">
http://help.infinitekind.com/kb/user-guides/moneydance-2015-user-guide</a></p>
<p>It appears that BoA have stopped supporting Direct Connect:
which is used for application based online banking</p>
<p><a href="http://help.infinitekind.com/discussions/online-banking/1402-bank-of-america">
http://help.infinitekind.com/discussions/online-banking/1402-bank-o...</a></p>
<p>You should still be able to import transactions however.</p></div>dwgtag:infinitekind.tenderapp.com,2009-01-14:Comment/384227922015-11-10T11:20:48Z2015-11-10T11:21:03ZSetup<div><p>Hi Rick,</p>
<p>This advice is correct.</p>
<p>Unfortunately, Bank of America is discontinuing new sign ups and
support for direct OFX connections, which Moneydance requires in
order to talk directly to a bank. Bank of America also charged
$9.95/month for each account that you chose to enable direct
connect access to.<br>
If you have previously activated your account with a direct
connection for use with Quicken, please advise and we can provide
the advanced settings for you to get this setup.</p>
<p>However, even without a direct connection, you are still able to
download your transactions. The best way to get your transactions
into Moneydance is to use a web browser to download them from your
bank's web site. You can download into QFX, QIF, OFX or OFC files
(sometimes referred to as Quicken or MS Money files), any of which
will import cleanly into Moneydance.</p>
<p>Please let me know if I can be of further assistance, and thanks
for your interest in Moneydance!</p>
<p>Jenny<br>
Infinite Kind Support</p></div>Jenny