tag:infinitekind.tenderapp.com,2009-01-14:/discussions/online-banking/1432-connecting-with-capital-one-360Infinite Kind: Discussion 2015-11-11T00:25:18Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/384280512015-11-10T17:05:38Z2015-11-10T17:14:59ZConnecting with Capital One 360<div><p>Just downloaded the trial copy of Moneydance. (I am a Quicken
user for the past 25 years!) Having trouble setting up online
banking with Capital One 360 because Moneydance gives me no spot to
enter my Access Code as well as my Password. Here is the error
message I get in Moneydance:<br>
"There was an error communicating with your financial institution.
The details of this error are below. Bank Name: Capital One 360<br>
The error code reported by the server was: 2000<br>
Customer needs an Access Code from Capital One 360 (along with your
Customer Number or Saver ID (Username)) in order to pull Capital
One 360 info into this tool."</p>
<p>Also, I have 4 funds with Capital One 360 bank: Checking, two
Savings Accounts, and a World Mastercard. I assume and hope that
the "fix" you provide will cover all.</p>
<p>Thank you,<br>
Irma</p></div>ikelly44tag:infinitekind.tenderapp.com,2009-01-14:Comment/384280512015-11-10T17:30:33Z2015-11-10T17:30:33ZConnecting with Capital One 360<div><p>Hi Irma,</p>
<p>Can you try downloading an OFX or QFX file with your
transactions from your account on Capital One 360's website, then
import that into Moneydance, then see if you can download your
transactions from within Moneydance after that?</p>
<p>Scott Meehan<br>
Infinite Kind Support</p></div>Scott Meehantag:infinitekind.tenderapp.com,2009-01-14:Comment/384280512015-11-11T00:06:26Z2015-11-11T00:06:26ZConnecting with Capital One 360<div><p>Thank you, Scott. However, I found another easier solution, as
posted by another user online. I just typed the Access Code into
the Password field, and it worked!!</p>
<p>Irma</p></div>ikelly44tag:infinitekind.tenderapp.com,2009-01-14:Comment/384280512015-11-11T00:25:14Z2015-11-11T00:25:14ZConnecting with Capital One 360<div><p>Hi Irma,</p>
<p>Great to hear your connection is up and running, please feel
free to contact us for any additional support!</p>
<p>David Hanley<br>
Infinite Kind Support</p></div>David Hanley