Maddy on 10 Oct, 2019 11:56 AM
We are sorry to hear about the problem you have encountered.
The error code you are reporting is likely to be a server issue on the bank's side and it might be worth contacting them directly.
However to ensure that the same is tested from our connection specialist, please provide some additional information.
Which build of Moneydance 2019 are you using?
To check, open Moneydance and select Help --> About Moneydance (or Moneydance --> About Moneydance on a Mac) where the version and build number will be displayed.