tag:infinitekind.tenderapp.com,2009-01-14:/discussions/online-banking/14491-discoverbank-not-connectingInfinite Kind: Discussion 2020-01-09T22:20:22Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/477119932019-10-09T22:23:15Z2019-10-09T22:23:16ZDiscoverbank Not Connecting<div><p>Also, now in looking more into it, I can't seem to connect any of our transactions from the last month. I receive no error, yet, no transactions come into Moneydance when there currently are transactions that aren't in there yet. Even when I reset the sync (on 1 of the accounts) it still didn't download anything, but didn't give me an error either.</p>
<p>Thanks for your help!</p></div>Amber m McAllistertag:infinitekind.tenderapp.com,2009-01-14:Comment/477119932019-10-10T09:21:40Z2019-10-10T09:21:40ZDiscoverbank Not Connecting<div><p>Hi Amber,</p>
<p>Unfortunately, I don’t have the best news regarding the Discover connection.<br>
It seems that Discover are no longer supporting automatic downloads to software other than Quicken and Intuit programs.</p>
<p>You can read the public thread about the Discover issues on <a href="https://infinitekind.tenderapp.com/discussions/online-banking/14201-unable-to-download-discovercard-transactions#comment_47656311">this page</a>.</p>
<p>One customer has advised contacting the bank directly and asking them to reconsider the changes they’ve made. It’s possible that with enough requests from their customers to support Moneydance, they’ll revert to allowing our Direct Connect downloads.</p>
<p>Without Direct Connect, you are still able to easily import your data into the program. The best way to get your transactions into Moneydance is to use a web browser to download files from your bank's web site.<br>
We'd recommend you download using the OFX or QFX file format if available. If not, use the QIF file format. (These files are sometimes referred to as Quicken or MS Money files). You can import the files to Moneydance using File --> Import.</p>
<p>Moneydance 2019 includes en embedded browser (currently a beta feature) that makes downloading from the banks website much easier. We're also working on another feature (coming soon) that will remember how you download from the banks site and help to automate the manual import process.</p>
<p>I hope this information is helpful. Please let me know if you have further questions or need any assistance.</p>
<p>--<br>
Maddy, Infinite Kind Support</p></div>Maddytag:infinitekind.tenderapp.com,2009-01-14:Comment/477119932019-10-10T15:24:31Z2019-10-10T15:24:32ZDiscoverbank Not Connecting<div><p>I have communicated with Discover and they seem willing to help diagnose the issue. Are you being told by Discover that they will not support MoneyDance? I am trying to confirm they have moved to OFX 2.2.</p>
<p>Are you supporting OFX 2.2?</p></div>Brucetag:infinitekind.tenderapp.com,2009-01-14:Comment/477119932019-10-10T19:06:55Z2019-10-10T19:06:55ZDiscoverbank Not Connecting<div><p>Hi Bruce,</p>
<p>Thank you for your help. How do I know if I am supporting OFX 2.2? Discover<br>
has not said they don't support Moneydance. The information appears to be<br>
going somewhere, just it isn't importing in. Like I said before, I have 24<br>
separate accounts. You can imagine that I don't want to go and individually<br>
download each account each time. Let's get this fixed on the backend.</p>
<p>Thanks,<br>
Amber</p></div>Amber McAllistertag:infinitekind.tenderapp.com,2009-01-14:Comment/477119932019-10-10T22:09:10Z2019-10-10T22:11:36ZDiscoverbank Not Connecting<div><p>Ooops Sorry</p></div>TonyRItag:infinitekind.tenderapp.com,2009-01-14:Comment/477119932019-10-10T22:11:12Z2019-10-10T22:11:12ZDiscoverbank Not Connecting<div><p>@Bruce. I believe that Discover has moved to a Quicken/Intuit only direct download service.</p>
<p><a href="https://infinitekind.tenderapp.com/discussions/online-banking/14235-discover-card-download-transactions-stopped-working#comment_47660600">https://infinitekind.tenderapp.com/discussions/online-banking/14235...</a></p>
<p>@Amber The Developer has stated that he would "step up" his effort:</p>
<p><a href="https://infinitekind.tenderapp.com/discussions/online-banking/14201-unable-to-download-discovercard-transactions/page/2#comment_47655821">https://infinitekind.tenderapp.com/discussions/online-banking/14201...</a></p>
<p>I can't imagine having to manually download the 24 accounts</p>
<p>Good Luck,</p>
<p>Tony (NOT from Moneydance Support)</p></div>TonyRI