Fatal error

Marla Mathis's Avatar

Marla Mathis

03 Apr, 2015 01:18 PM

I purchased MD recently and am now trying to set up my online banking. When I follow the instructions and find my institution, I get a fatal alert (protocol_version). I am running Yosemite on an IMac.
What do I need to do?


  1. 1 Posted by Winnie Aleshire on 03 Apr, 2015 01:31 PM

    Winnie Aleshire's Avatar

    Hi Marla,

    I'm sorry to hear you're having trouble connecting with your bank. Which bank(s) are you referring to? I can look them up on our database and let you know the best way to connect with them.

    Winnie Aleshire
    Infinite Kind Support

  2. System closed this discussion on 19 Mar, 2016 04:56 AM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts


? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac