Discover appears broken again

Bill Waldron's Avatar

Bill Waldron

07 Apr, 2020 03:40 PM

A similar issue to the one that was resolved in a preview build a few months back has apparently returned. Transaction downloads fail silently. Console says "uh oh, we've gotten some OFX with no headers". Happening with both Discover Card and Dscover Bank accounts.

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  1. 61 Posted by Bwr1338 on 20 May, 2020 11:20 AM

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    Read earlier post. Discover has dropped support for direct connect. 

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     On Tuesday, May 19, 2020, kwbear <[email blocked]> wrote:

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  2. 62 Posted by mbourdeau09 on 20 May, 2020 01:37 PM

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    If that is the final answer on Discover that's unfortunate but likely not something that it's possible to fix. However, InfiniteKind Support should promptly remove Discover Bank and Discover Card from the support bank list (https://infinitekind.com/fi). To leave it on the list would be negligent of InfiniteKind since some people may be purchasing this software specifically for Discover support.

  3. Support Staff 63 Posted by Sean Reilly on 20 May, 2020 03:00 PM

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    I'm very sorry to hear the confirmation from Discover that they're discontinuing OFX support. We are working on the automation that dwg mentioned and will be pushing ahead harder with that approach. In the meantime, I've removed Discover Bank and Card from our listings.

    Thanks,
    Sean

  4. Maddy closed this discussion on 20 May, 2020 08:44 PM.

  5. kwbear re-opened this discussion on 28 May, 2020 05:38 PM

  6. 64 Posted by kwbear on 28 May, 2020 05:38 PM

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    What is the status of the Discover download problem? Maddy closed this Discussion on May 20,2020 yet the problem still exists. I'm using Moneydance 2019.4 (1904) with OS 10.15.4. From Sean's last comment on May 20, 2020 it appears that MD is not attempting to resolve the discover Card issue any more. Is that the case?

  7. 65 Posted by Bob on 28 May, 2020 05:57 PM

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    Yes. MD has accepted the premise that Discover has discontinued OSX support. Discover does appear to be supporting it for Quicken. I'm not sure if there is payment from Quicken for this service. MD does not seem to have enough clout, or willing to pay, to get OSX service. We are left with accessing Discover's website and downloading transactions.

  8. 66 Posted by Bwr1338 on 28 May, 2020 06:06 PM

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    See earlier post but Discover moved to Quicken online only. Schwab and fidelity offer good rates and full support of the OFX standard. Also checking out local credit unions around me. 

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