tag:infinitekind.tenderapp.com,2009-01-14:/discussions/online-banking/16229-how-to-completely-remove-online-banking-connectionInfinite Kind: Discussion 2020-08-19T20:30:23Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/483473682020-05-19T17:21:50Z2020-05-19T17:21:50ZHow To Completely Remove Online Banking Connection?<div><p>Using 2019.2 (yes, I know all about updates but no time for this now)...</p>
<p>I went through the process to disconnect my CitiCard account due to problems detailed in another thread. But when I try to re-connect it, I see the connection remains in place from before. How do I get rid of it completely and start over? I saw a thread from 2012 that speaks to using a python extension but I cannot find that extension to install and figure it must be old stuff. There must be a way to remove this connection. It survives exit and re-open of MD. Thanks for your help. Cheers</p></div>whitedavidptag:infinitekind.tenderapp.com,2009-01-14:Comment/483473682020-05-19T17:37:21Z2020-05-19T17:37:21ZHow To Completely Remove Online Banking Connection?<div><p>Hi whitedavidp,</p>
<p>Download the remove_one_service.py file from my post here:<br>
<a href="https://infinitekind.tenderapp.com/discussions/online-banking/15374-is-there-a-remove_one_service-for-moneydance-20193#comment_48113266">https://infinitekind.tenderapp.com/discussions/online-banking/15374...</a></p>
<p>I supplied instructions on what to do with it here:<br>
<a href="https://infinitekind.tenderapp.com/discussions/problems/60775-remove-online-account-from-online-banking-signup#comment_48302902">https://infinitekind.tenderapp.com/discussions/problems/60775-remov...</a></p>
<p>-Kevin N. (not a member of MD support)</p></div>-Kevin N.tag:infinitekind.tenderapp.com,2009-01-14:Comment/483473682020-05-19T17:44:00Z2020-05-19T17:44:00ZHow To Completely Remove Online Banking Connection?<div><p>Outstanding! That worked great. Thanks so much. Now I can try again to resolve the issues with CitiCards.</p></div>whitedavidptag:infinitekind.tenderapp.com,2009-01-14:Comment/483473682020-05-19T18:04:56Z2020-05-19T18:04:56ZHow To Completely Remove Online Banking Connection?<div><p>Hi whitedavidp,</p>
<p>You're welcome. I'm glad to hear that it worked.</p>
<p>Thank you for reporting back with your results.</p>
<p>@MD Support: There should be a central location in the Knowledge Base for the various scripts.</p>
<p>-Kevin N. (not a member of MD support)</p></div>-Kevin N.tag:infinitekind.tenderapp.com,2009-01-14:Comment/483473682020-05-19T19:02:07Z2020-05-19T19:02:07ZHow To Completely Remove Online Banking Connection?<div><p>Kevin is right. It would be great if there was a way to make certain topics "sticky" so staying at the top of their categories. Or at least get things into an FAQ or the knowledgebase. Cheers</p></div>whitedavidptag:infinitekind.tenderapp.com,2009-01-14:Comment/483473682020-05-20T14:31:41Z2020-05-20T14:42:18ZHow To Completely Remove Online Banking Connection?<div><p>Kevin,</p>
<p>When I went to download ALL this morning suddenly I am prompted for passwords on most - but not all - of my accounts. This is VERY strange. And before being prompted for new passwords I was shown an INVALID PASSWORD dialog/message that did not appear to be related to any specific account. I have not read the python code. Is there some chance this is a by-product of my having run it several times yesterday while trying to deal with problems at CitiCards? Thanks</p>
<p>Kevin, never mind. Seems this is a Chase problem.</p></div>whitedavidptag:infinitekind.tenderapp.com,2009-01-14:Comment/483473682020-05-20T18:45:19Z2020-05-20T18:45:19ZHow To Completely Remove Online Banking Connection?<div><p>Hi whitedavidp,</p>
<p>I'm a Chase Visa client. There are certain hoops that need to be jumped through in order to gain access to Chase's OFX servers.</p>
<p>If you continue to have issues connecting to Chase, let me know and I'll try to walk you through the required steps.</p>
<p>-Kevin N. (not a member of MD support)</p></div>-Kevin N.tag:infinitekind.tenderapp.com,2009-01-14:Comment/483473682020-05-20T19:32:11Z2020-05-20T19:32:11ZHow To Completely Remove Online Banking Connection?<div><p>Thanks Kevin, turns out that, according to Chase, my password had been in use for too long w/out being changed. So they decided to shut me down. No notice, no warning. Oh well, I managed to work it all out. I did have to change the MD connections for all my Chase accounts after getting the new password. But I am back in cation there - still no change with CitiCards. Cheers!</p></div>whitedavidptag:infinitekind.tenderapp.com,2009-01-14:Comment/483473682020-05-20T20:29:13Z2020-05-20T20:29:13ZHow To Completely Remove Online Banking Connection?<div><p>Hi whitedavidp,</p>
<p>Ah, good. Glad to hear that you were able to get the Chase things sorted.</p>
<p>The only Citi-related card that I hold is a Home Depot card It has never provided direct-connect service.</p>
<p>It appears that Discover has discontinued direct-connect. I hope this behavior is not a trend.</p>
<p>Good luck with your Citi Cards.</p>
<p>-Kevin N. (not a member of MD support)</p></div>-Kevin N.