Citi Cards

Gian Luca Fiori's Avatar

Gian Luca Fiori

21 May, 2020 11:43 AM

Hello,
Are you aware of issues with Citi Cards connection. After disabling the online account
Online > Set Up Online Banking > Disable
 I went again to change my password so I did:
Online > Set up Online Banking > New Connection > Citi Cards > enter User Id and Password = Error retrieving the information

Do you know of any new issues?

Thanks,

  1. 1 Posted by TonyRI on 21 May, 2020 02:21 PM

    TonyRI's Avatar

    They know. A ticket has been filed. Quite a few complaints recently.

    https://infinitekind.tenderapp.com/discussions/online-banking/15841...

    Hopefully it will be resolved soon

  2. 2 Posted by Stan Metheny on 21 May, 2020 02:52 PM

    Stan Metheny's Avatar

    Thanks for the update reply

  3. 3 Posted by TonyRI on 21 May, 2020 04:55 PM

    TonyRI's Avatar

    You're welcome!

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