tag:infinitekind.tenderapp.com,2009-01-14:/discussions/online-banking/16275-cant-download-edward-jones-transactionsInfinite Kind: Discussion 2020-05-24T18:25:17Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/483545732020-05-22T12:57:49Z2020-05-22T12:57:49ZCan't download Edward Jones transactions<div><p>Hello,</p>
<p>Up until recently (around May 15) MD has been connecting to my Edward Jones accounts and downloading transactions correctly. For the past week, however, every download attempt produces this error:</p>
<p>"java.net.ConnectException: Connection timed out: connect"</p>
<p>All other account downloads work fine.</p>
<p>MD Version: 2019.3 (1880)</p>
<p>Please advise.</p>
<p>Thank you,<br>
Mike</p></div>miketag:infinitekind.tenderapp.com,2009-01-14:Comment/483545732020-05-22T17:21:47Z2020-05-22T17:21:47ZCan't download Edward Jones transactions<div><p>I am not support staff, just a user.<br>
Hi Mike</p>
<p>This may help, see <a href="https://infinitekind.tenderapp.com/discussions/online-banking/16277-edward-jones-timing-out#comment_48354784">https://infinitekind.tenderapp.com/discussions/online-banking/16277...</a></p></div>derekkent23tag:infinitekind.tenderapp.com,2009-01-14:Comment/483545732020-05-24T17:51:35Z2020-05-24T17:51:35ZCan't download Edward Jones transactions<div><p>Thank you, Derek. That article seemed right on target. But then, before<br>
I could take the steps it recommended, the downloads started working<br>
again. So either Edward Jones or InfiniteKind must have changed something.</p>
<p>Mike</p></div>miketag:infinitekind.tenderapp.com,2009-01-14:Comment/483545732020-05-24T18:19:04Z2020-05-24T18:19:04ZCan't download Edward Jones transactions<div><p>I am not support staff, just a user.<br>
Hi Mike</p>
<p>More likely that your bank had a problem which they fixed.</p>
<p>Main thing is it is working again.</p>
<p>Have Fun, Stay Safe.</p></div>derekkent23tag:infinitekind.tenderapp.com,2009-01-14:Comment/483545732020-05-24T18:25:16Z2020-05-24T18:25:16ZCan't download Edward Jones transactions<div><p>We've heard from a few customers that they sorted out whatever they changed on their end, and downloads are working again. Let us know if that's not the case.</p>
<p>Ethan<br>
Infinite Kind Support</p></div>Ethan