Error message

Lisa's Avatar

Lisa

27 Jul, 2020 11:40 PM

In the last few days, when we send on line transactions to Chase, we get a message that says 'I'm sorry, an error occurred. The details of this error are below.
Error Description: java.lang.Exception: Server did not acknowledge payment message."

Since it did not appear that these transactions were going through, i logged into Chase and found that in our multiple attempts to send them, one had gone through to Chase once, and another three times. They do not however, appear in our Moneydance registry.

Can you help correct this?

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:

»

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac