No longer able to communicate with FirstBank

dave.moneydance's Avatar


01 Aug, 2020 08:57 PM

Since July 1, 2020, Online / Download All Accounts fails with FirstBank (but continues to work with other accounts such as Discover Card.) It fails for several checking and credit card accounts at FirstBank. Online / Setup Online Banking / Refresh also fails. Online / Setup / Change / FirstBank of Colorado also fails. The bank doesn't see a problem on their end.

Here's the error message:
A communication or parsing error occurred. This could be ...
Error Description: HTTP Error:403 Forbidden.

Thanks for looking into it!

  1. 1 Posted by dave.moneydance on 01 Aug, 2020 09:05 PM

    dave.moneydance's Avatar

    Using Mondydance v 2019.3 (1880) on Windows 8

  2. 2 Posted by dwg on 01 Aug, 2020 09:33 PM

    dwg's Avatar

    I'm a fellow user.

    To me a HTTP 403 error indicates an error from the bank side, perhaps the site is down for maintenance. This is not an OFX error so the software is not getting the chance to log in or anything like that.

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