error code 2000 with citi

mdowney's Avatar

mdowney

10 Nov, 2020 11:29 PM

Unable to connect with citi to download transactions. i have granted access to moneydance on Citi site several times, but still get error code 2000 when i try to finish set up in moneydance. Suggestions? have the latest version of moneydance, 2021.
Thanks

  1. 1 Posted by dwg on 10 Nov, 2020 11:56 PM

    dwg's Avatar

    I'm a fellow user.

    If you are using the "new connection" option and it still does not work you could try to completely reset the connection.

    The following post amongst others is one that describes how to do this:

    https://infinitekind.tenderapp.com/discussions/online-banking/16974-still-unable-to-download-transactions-from-first-tech-fcu#comment_48621912

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