Error message(s) with Moneydance+

Don 's Avatar


07 Dec, 2021 02:27 PM

When first opening MD, I'm getting a persistent error message:

There was an error communicating with your financial institution. The details of this error are below.

Bank Name: Moneydance+

The error code reported by the server was: 880012

Request ID: TIUIJHmCkbf7nXe
Message: could not find matching access token

Though downloading transactions OK from both Schwab and Chase, I notice that Schwab has two entries in Moneydance + but only one is "connected". I cannot figure out how to delete the other reference to Schwab in the Plaid connections.

  1. 1 Posted by Stuart Beesley ... on 07 Dec, 2021 02:45 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    On the far right of the account line you don’t want. Click and then disconnect.

  2. 2 Posted by Don Berryman on 07 Dec, 2021 02:49 PM

    Don Berryman's Avatar

    Thank you, Stuart!


  3. Maddy closed this discussion on 09 Dec, 2021 03:52 PM.

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