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Online Banking not working -

Kendra Engel's Avatar

Kendra Engel

07 Dec, 2021 08:32 PM

Hi,
I keep getting errors when trying to downline transactions after the last upgrade - Can I go back to the last version or is this getting fixed?

<html> Error: <b> an unexpected error occurred javax.net.ssl.SSLHandshakeException:PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException:unable to find valid certification path to requested target</b>
</html>
Thank you

  1. Support Staff 1 Posted by Maddy on 08 Dec, 2021 02:01 PM

    Maddy's Avatar

    Hi Kendra,

    We are sorry to hear about the problem you have encountered.

    Which version and build of Moneydance are you using?
    To check, open Moneydance and select Moneydance --> About Moneydance.

    When you download from the bank, do you use the OFX service method or Moneydance+? Which bank are you connecting with?

    Thank you

    --
    Maddy, Infinite Kind Support

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