tag:infinitekind.tenderapp.com,2009-01-14:/discussions/online-banking/22475-moneydance-and-usaaInfinite Kind: Discussion 2022-05-27T01:57:05Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/543815822022-05-21T21:40:56Z2022-05-21T21:40:56ZMoneydance+ and USAA<div><p>I still using the older method to access my USAA checking, savings, and<br>
credit card</p>
<p>On 5/21/22 16:44, Gina wrote:</p></div>rdmyers.42tag:infinitekind.tenderapp.com,2009-01-14:Comment/543815822022-05-21T23:34:23Z2022-05-21T23:38:42ZMoneydance+ and USAA<div><p>USAA is the one who presents the accounts to you, so all I can guess is for some reason USAA no longer presents the savings account. I suspect even if you moved back to OFX, (as rdmyers.42 mentions) you would probably not see it.</p>
<p>Rather than look to Plaid, or Moneydance, it would probably be useful to look at the savings account itself (since others still work). Has anything changed with the saving account recently? If you can't determine anything, a call to USAA might be in order.</p>
<p>EDIT: Looking closer, it looks like the ONLY account you have with USAA is a savings account. That's a different can of worms. I'd still call USAA, but ask them if permissions are not being passed on for some reason.</p>
<p>In this case, it might be useful to reactivate OFX and see if Quicken permissions are still being granted.</p></div>dtdtag:infinitekind.tenderapp.com,2009-01-14:Comment/543815822022-05-22T00:58:18Z2022-05-22T00:58:18ZMoneydance+ and USAA<div><p>Thanks.</p></div>Ginatag:infinitekind.tenderapp.com,2009-01-14:Comment/543815822022-05-22T01:04:08Z2022-05-22T01:04:08ZMoneydance+ and USAA<div><p>I only have the one account. I did look at that savings account when I signed in to USAA, and it looked the same to me. I’ll try calling them on Monday. Thanks!</p></div>Ginatag:infinitekind.tenderapp.com,2009-01-14:Comment/543815822022-05-22T01:13:07Z2022-05-22T01:13:07ZMoneydance+ and USAA<div><p>Realize that the level one support will probably have no idea what you are talking about (well maybe they will) and it may have to be elevated to someone more techy.</p>
<p>They'll ask questions like "have you authorized Quicken" as that will be one of their scripts and such like that.</p>
<p>so, it will be frustrating. sorry. The real question, that you'd LIKE answered,</p>
<p>"I was able to download my savings account information until recently. Now, it no longer shows up as an option to download. Did anything change?"</p></div>dtdtag:infinitekind.tenderapp.com,2009-01-14:Comment/543815822022-05-22T01:31:17Z2022-05-22T01:31:17ZMoneydance+ and USAA<div><p>Got it. Thanks!</p></div>Gina