tag:infinitekind.tenderapp.com,2009-01-14:/discussions/online-banking/22841-first-horizon-accounts-wont-downloadInfinite Kind: Discussion 2022-09-26T15:00:23Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/547969522022-06-27T14:53:21Z2022-06-27T14:53:21ZFirst Horizon Accounts won't download<div><p>Hi Doug,</p>
<p>We are sorry to hear about the problem you have encountered.</p>
<p>We have been receiving reports from other customers who are having problems connecting with First Horizon.<br>
The issue was raised both with our connection specialist and our lead developer, so they are both currently working to get this resolved.</p>
<p>We will update you as soon as we have more information about what might be causing the issues, and when this will be fixed.</p>
<p>In the meantime, if you need to update your accounts you can download OFX or QFX files from your banks website, then follow the steps in <a href="https://infinitekind.tenderapp.com/kb/online-banking-and-bill-pay/manual-downloads">this article</a> to import these files to Moneydance.</p>
<p>--<br>
Maddy, Infinite Kind Support</p></div>Maddy