tag:infinitekind.tenderapp.com,2009-01-14:/discussions/online-banking/2314-royal-bank-of-canada-rbcInfinite Kind: Discussion 2016-05-15T19:30:24Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/391665302016-02-14T17:57:37Z2016-02-14T17:57:37ZRoyal Bank of Canada - RBC<div><p>Unfortunately, it doesn't appear that your bank supports direct
OFX connections, which Moneydance requires in order to talk
directly to a bank. We have unfortunately found very few banks
outside of the United States that offer this service to their
customers.</p>
<p>The best way to get your transactions into Moneydance is to use
a web browser to download them from your bank's web site. You can
download into QFX, OFX, OFC, or QIF files (sometimes referred to as
Quicken or MS Money files), any of which will import cleanly into
Moneydance. You can also open your bank's download page directly
(after entering the appropriate address in the Account->Edit
Account menu) by going to the menu bar and selecting
Online->Open Account Website.</p>
<p>If your bank begins to support direct OFX connections in the
future, we will be happy to work with them.</p>
<p>Please let me know if I can be of further assistance,</p>
<p>Ethan<br>
Moneydance Support</p></div>Ethantag:infinitekind.tenderapp.com,2009-01-14:Comment/391665302016-02-14T19:18:35Z2016-02-14T19:18:35ZRoyal Bank of Canada - RBC<div><p>When I download my data from RBC, it is in files such as :
ofx88738.qfx</p>
<p>This file won't work for you?</p></div>Pat Devlintag:infinitekind.tenderapp.com,2009-01-14:Comment/391665302016-02-14T19:27:48Z2016-02-14T19:27:48ZRoyal Bank of Canada - RBC<div><p>Hi Pat,</p>
<p>You should be able to import your .QFX files using the
<em>File</em> menu -> <em>Import</em> process. Could you try
that and get back to us with your results?</p>
<p>Hope this helps, and feel free to contact me with any questions
about this process!</p>
<p>David Hanley<br>
Infinite Kind Support</p></div>David Hanley