tag:infinitekind.tenderapp.com,2009-01-14:/discussions/online-banking/238-chase-banking-and-credit-cardsInfinite Kind: Discussion 2018-10-18T14:02:50Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/366779022015-04-26T00:02:51Z2015-04-26T00:02:53ZChase banking and credit cards<div><p>I enabled direct connection but I still can't connect to my
credit cards. I have a checking, savings, and two visa cards all
with chase which all use the same login. When I put in my login
information, the checking and savings accounts show up (as well as
several other linked checking and savings accounts for my kids) but
no credit cards show up. Am I doing something wrong? Any
advice?<br>
thanks,<br>
Guy</p></div>Guytag:infinitekind.tenderapp.com,2009-01-14:Comment/366779022015-04-26T12:07:02Z2015-04-26T12:07:02ZChase banking and credit cards<div><p>Hi Guy,</p>
<p>On the Chase Credit Card website, on the 'Customer Center' tab,
in the 'Reference Center' section, there is an option to 'Activate
Quicken, Quickbooks etc'.</p>
<p>Have you clicked on that option?</p>
<p>-Kevin N.</p></div>-Kevin N.tag:infinitekind.tenderapp.com,2009-01-14:Comment/366779022015-04-26T19:46:45Z2015-04-26T19:46:46ZChase banking and credit cards<div><p>Hi Kevin,<br>
Thanks for the reply but there is no 'Activate Quicken...' in the
Reference center section. I had followed the link under
"checking/savings account service' for 'Financial Management
Software' and activated Direct Access. Under credit cards there is
a link to download activity an that just takes me to a page to
download the activity into a file. I don't see anything for
enabling quicken or quickbooks.</p>
<p>Also, note that I was previously downloading fine from all my
Chase accounts using Quicken Essentials. Downloading didn't work
for MoneyDance until I enabled the direct connection at which time
I was able to get my checking and savings but no credit cards.<br>
Guy</p></div>Guytag:infinitekind.tenderapp.com,2009-01-14:Comment/366779022015-04-26T20:49:28Z2015-04-26T20:49:28ZChase banking and credit cards<div><p>Hi Guy,</p>
<p>I've attached a screenshot of the Chase Credit Card website in
question.</p>
<p>You may need to log in from the Chase Credit Card website so as
to access the required link.</p>
<p>HTH -Kevin N.</p></div>-Kevin N.tag:infinitekind.tenderapp.com,2009-01-14:Comment/366779022015-04-26T22:49:23Z2015-04-26T22:49:23ZChase banking and credit cards<div><p>Guy,</p>
<p>Did you setup each credit card as a <em>New Connection</em> even
though Chase is shown as already setup for Online Banking? One has
to treat each account as a <em>New Connection</em>.</p>
<p>I give reference to a discussion thread where Kevin has advised
the user how to setup such a connection. Follow the thread
here:<br>
<a href="http://help.infinitekind.com/discussions/online-banking/222-two-accounts-at-same-bank-and-moneydance-can-only-set-up-connection-to-one">
http://help.infinitekind.com/discussions/online-banking/222-two-acc...</a></p>
<p>Kevin,</p>
<p>I hope you do not mind showing your advice to another user.
(g)</p>
<p>Jerry</p></div>Gerald Achortag:infinitekind.tenderapp.com,2009-01-14:Comment/366779022015-04-27T00:02:30Z2015-04-27T00:02:30ZChase banking and credit cards<div><p>Hi Jerry,</p>
<blockquote>
<p>I hope you do not mind showing your advice to another user.</p>
</blockquote>
<p>Not at all. It saves me some typing. :)</p>
<p>Here's a little trick of the trade when offering links to other
posts on Tender.<br>
Look to the post's header and click on the number of the post that
you want to link to and it will append the post's identifying
number to the url.<br>
<a href="http://help.infinitekind.com/discussions/online-banking/222-two-accounts-at-same-bank-and-moneydance-can-only-set-up-connection-to-one#comment_36640362">
http://help.infinitekind.com/discussions/online-banking/222-two-acc...</a></p>
<p>HTH -Kevin N.</p></div>-Kevin N.tag:infinitekind.tenderapp.com,2009-01-14:Comment/366779022015-04-27T00:11:46Z2015-04-27T00:11:49ZChase banking and credit cards<div><p>Kevin, My screen does not look like your screen shot. it looks
like the enclosed.</p>
<p>Jerry, I had tried the new connections but did the "reset" as
suggested in the thread you cited and this seems to work.</p>
<p>Thank you both for your help!<br>
Guy</p></div>Guytag:infinitekind.tenderapp.com,2009-01-14:Comment/366779022015-04-27T00:27:01Z2015-04-27T00:27:01ZChase banking and credit cards<div><p>Guy,<br>
You are welcomed.</p>
<p>Kevin,<br>
Thank you for the tip. God bless the <em>learning curve</em>.
(g)</p>
<p>Jerry</p></div>Gerald Achor