Moneydance+ UK availability

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chris

17 Nov, 2022 12:22 PM

When I saw the updates over a year ago about moneydance+ I decided to upgrade to the latest version so that when it became available in the UK I would be able to sign up.

The blog article of 12 October 2021 stated "UK and investment support soon to follow".

I feel slightly misled into upgrading based on that wording. Over a year is not soon - can you please advise what your definition of "soon to follow" actually means, and when the functionality will be available for UK banks. Is it in the coming weeks, months, or years?

  1. 1 Posted by Irving on 30 Nov, 2022 06:56 PM

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    Chris
    I think you have hit the nail on the head. I too have been waiting over a year for this and aid specifically for the upgrade for this. The fact that no one has replied says it all. This is the last time I pay for an upgrade on MD

  2. 2 Posted by dwg on 30 Nov, 2022 08:55 PM

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    FWIW I have put a note on the Developer's web site that this is a question that support should be on top of.

    While I am aware that testing shows that Moneydance+ does work with UK banks I do not think that other customers should be offering reasons as to perhaps why the capability has not been released, this is clearly something for company representatives to do.

  3. 3 Posted by Irving on 01 Dec, 2022 07:31 AM

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    Thanks DWG

  4. 4 Posted by chris on 12 Dec, 2022 05:17 PM

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    Are you going to even bother replying Infinite Kind?? Any kind of response at all is better than completely ignoring the customers who you misled into upgrading with the promise of a feature 'coming soon' 14 months ago....

  5. 5 Posted by derekkent23 on 13 Dec, 2022 08:29 AM

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    I am not support staff, just a user.
    Hi Chris

    I have added another message to that posted by dwg to Sean’s the Moneydance developers Slack web site requesting he take a look at your discussion.

    Hope this helps.

  6. 6 Posted by obbiie on 19 Dec, 2022 10:10 AM

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    It's pretty disappointing to see this continued radio silence on this issue - just be up front about it. If the feature is postponed or cancelled just say that.

    I believe the issue is with the partner being used but it's hard to see how it can be causing this much delay when you look at what others have achieved in this area. SyncForYNAB is a good example of a working solution from a one man band (before he joined YNAB) I've also recently tried Banktivity again and their Salt Edge based direct connect solution seems to work pretty well.

  7. Support Staff 7 Posted by Sean Reilly on 19 Dec, 2022 11:10 AM

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    Hello,

    I'm sorry for the lack of communication about this. Basically, we can't use Plaid to provide UK connectivity. I am working on getting a connection up and running with SaltEdge to provide transaction download, and possibly more, with UK banks and a lot more banks outside of North America than Plaid ever supported. It is coming, but I'm sorry that I can't yet provide an ETA.

    Thanks,
    Sean

    --
    Sean Reilly
    Developer, The Infinite Kind
    https://infinitekind.com

  8. 8 Posted by obbiie on 19 Dec, 2022 11:01 PM

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    Thanks for the update Sean, good to know there is a solution possible.

  9. 9 Posted by patrickchamberl... on 02 Jan, 2023 02:14 PM

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    This is the time of year when I have a few days time to get my accounts up to date - still by manual entry - and then check the Moneydance forums to see if there's been any progress.

    Happy to see there is some hope - Saltedge supports at least some of my accounts.

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