tag:infinitekind.tenderapp.com,2009-01-14:/discussions/online-banking/355-chase-connectionsInfinite Kind: Discussion 2016-03-19T05:05:32Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/368570342015-05-18T02:20:16Z2015-05-18T02:20:16ZChase connections<div><p>Hi smw2,</p>
<p>I'm getting the same error on MD 2011 and MD 2012.<br>
It's likely a Chase issue. Might be a Sunday maintenance thing or
such.</p>
<p>I would give it until the morning and try again.</p>
<p>Don't upgrade unless you understand the changes that were made
to MD 2015 and are willing to accept them.</p>
<p>-Kevin N.</p></div>-Kevin N.tag:infinitekind.tenderapp.com,2009-01-14:Comment/368570342015-05-18T02:24:22Z2015-05-18T02:24:22ZChase connections<div><p>Thx much<br>
Stan</p></div>smw2tag:infinitekind.tenderapp.com,2009-01-14:Comment/368570342015-05-18T02:28:04Z2015-05-18T02:28:04ZChase connections<div><p>I have been getting a similar message from Chase for a few weeks
- error 2000. Once the other accounts download, I can manually
trigger a download and it works but the initial one at launch
usually struggles.</p></div>trevortag:infinitekind.tenderapp.com,2009-01-14:Comment/368570342015-05-18T12:33:45Z2015-05-18T12:33:45ZChase connections<div><p>Hi azguy6,</p>
<p>That is exactly what I've been seeing also. As with you, I can
usually get it to connect with a manual trigger. CTRL-D</p>
<p>-Kevin N.</p></div>-Kevin N.tag:infinitekind.tenderapp.com,2009-01-14:Comment/368570342015-05-18T12:52:06Z2015-05-18T12:52:06ZChase connections<div><p>Hi All,</p>
<p>Still not working as of this writing.</p>
<p>I've attached the relevant information from the console
window.</p>
<p>HTH -Kevin N.</p></div>-Kevin N.tag:infinitekind.tenderapp.com,2009-01-14:Comment/368570342015-05-18T12:55:49Z2015-05-18T12:55:49ZChase connections<div><p>Hi all,</p>
<p>This seems to be an intermittent outage with Chase. As far as I
can tell, their connection information and method hasn't changed.
I'll keep looking into it from our end, but it would be best to
contact them and let them know about the issue also.</p>
<p>Ian<br>
Infinite Kind Support</p></div>Ian Ltag:infinitekind.tenderapp.com,2009-01-14:Comment/368570342015-05-18T13:56:59Z2015-05-18T13:56:59ZChase connections<div><p>Thanks Ian,</p>
<p>Hi All,</p>
<p>Just as an FYI, until this gets resolved. Chase Credit Cards
allow for manual downloads of OFX files. They refer to them as the
Microsoft Money file format.</p>
<p>HTH -Kevin N.</p></div>-Kevin N.tag:infinitekind.tenderapp.com,2009-01-14:Comment/368570342015-05-18T13:57:20Z2015-05-18T13:57:20ZChase connections<div><p>Still not working<br>
They say nothing is wrong??</p></div>smw2tag:infinitekind.tenderapp.com,2009-01-14:Comment/368570342015-05-18T14:12:57Z2015-05-18T14:12:57ZChase connections<div><p>Hi All,</p>
<p>It looks like the 'Q' people are having the same issue.<br>
<a href="https://qlc.intuit.com/questions/1161056-chase-visa-intermittent-transaction-downloads">
https://qlc.intuit.com/questions/1161056-chase-visa-intermittent-tr...</a></p>
<p>-Kevin N.</p></div>-Kevin N.tag:infinitekind.tenderapp.com,2009-01-14:Comment/368570342015-05-18T16:58:41Z2015-05-18T16:58:59ZChase connections<div><p>Hi All,</p>
<p>Just tested the Chase Credit Card connection and it appears to
be working again.</p>
<p>For now.</p>
<p>HTH -Kevin N.</p></div>-Kevin N.tag:infinitekind.tenderapp.com,2009-01-14:Comment/368570342015-06-13T23:14:37Z2015-06-13T23:14:37ZChase connections<div><p>This is a problem for me because I'm trying to set up a new
connection with Chase. (I'm evaluating MD.) Since I can't connect
to Chase, I can't set up the connection, and so I can't do a manual
update. (BTW, I'm coming from Quicken -- have not been having any
problems with connecting to Chase with that.)</p></div>Ashley Etag:infinitekind.tenderapp.com,2009-01-14:Comment/368570342015-06-13T23:22:05Z2015-06-13T23:22:05ZChase connections<div><p>Hello Ashley E,</p>
<p>Can you please go to Help -> Console Window, look at the
first line of the output, and report what version of Moneydance you
are using?</p>
<p>Can you also please be more specific about how this connection
is not working for you? Are you receiving any error messages, and
if so, what are they?</p>
<p>Ethan<br>
Moneydance Support</p></div>Ethantag:infinitekind.tenderapp.com,2009-01-14:Comment/368570342015-06-14T00:05:28Z2015-06-14T00:08:23ZChase connections<div><p>Hi Ethan --<br>
I'm using 2015.5 1225 and I was getting Error 2000.</p>
<p>I found this answer: <a href="http://help.infinitekind.com/discussions/online-banking/335-chase-bank">
http://help.infinitekind.com/discussions/online-banking/335-chase-bank</a>
and it's now working for me. (I went to the Chase website, and went
to the page to enable downloading transactions). Even though I was
successfully downloading into Quicken, I needed to do this in order
to get it to work for MD.</p>
<ul>
<li>Ashley E.</li>
</ul></div>Ashley Etag:infinitekind.tenderapp.com,2009-01-14:Comment/368570342015-06-14T00:40:28Z2015-06-14T00:40:28ZChase connections<div><p>Hi Ashley,</p>
<p>Yes, Chase is definitely one of those banks where you need to
activate your accounts for direct connections. I'm glad that you
figured this out. Please let me know if I can be of further
assistance,</p>
<p>Ethan<br>
Moneydance Support</p></div>Ethan