tag:infinitekind.tenderapp.com,2009-01-14:/discussions/online-banking/420-problems-setting-up-bank-accounts-with-the-same-bank-error-code-2003Infinite Kind: Discussion 2016-03-19T05:04:29Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/369964282015-06-01T11:26:22Z2015-06-01T11:26:22ZProblems setting up bank accounts with the same bank; error code 2003<div><p>Hi,</p>
<p>Can you try re-creating your connection with your financial
institution and see if that fixes the issue that you're seeing? You
will need to disable your current connection to your bank and then
recreate it using the New Connection button on the Online Banking
Setup screen. To do so, you can follow these steps:</p>
<p>1) Select your bank account in Moneydance
<br>
2) Select the Online->Setup Online Banking
button/menu
<br>
3) Click the "Disable" button. If you don't see a disable
button, continue to step 5.
<br>
4) Select the Online->Setup Online Banking button/menu
(again)
<br>
5) Click the "New Connection" button and select your bank and hit
OK<br>

6) Continue with the setup process, entering your
username/password
<br>
7) Repeat steps 1-6 for any additional accounts</p>
<p>Make sure you pick new connection, <strong>even though your bank
is still one of the connection choices after you disable
it.</strong> Choosing your bank from the list of available banks
will force Moneydance to download the updated information, which
should then allow you to connect.</p>
<p>Please let me know if you continue to have connection problems
after recreating your connection.</p>
<p>Hope this helps!</p>
<p>David Hanley<br>
Infinite Kind Support</p></div>David Hanley