tag:infinitekind.tenderapp.com,2009-01-14:/discussions/online-banking/440-money-dance-doesnt-remember-my-passwordInfinite Kind: Discussion 2015-10-26T15:22:54Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/370623372015-06-08T12:39:20Z2015-06-08T12:39:20ZMoney dance doesn't remember my password<div><p>Can you try resetting your direct connections for these
accounts? To do so, you can follow these steps:</p>
<p>1) Select your bank account in Moneydance<br>
2) Select the Online->Setup Online Banking button/menu<br>
3) Click the <strong>Disable</strong> button.<br>
4) Select the Online->Setup Online Banking button/menu
(again)<br>
5) Click the <strong>New Connection</strong> button and select your
bank from the list of available institutions that pops up. Hit
OK<br>
6) Continue with the setup process, entering your
username/password<br>
7) Repeat steps 1-6 for any additional accounts</p>
<p>Please let me know if you continue to have connection problems
after recreating your connection.</p>
<p>Ethan<br>
Moneydance Support</p></div>Ethantag:infinitekind.tenderapp.com,2009-01-14:Comment/370623372015-06-08T23:18:56Z2015-06-08T23:18:56ZMoney dance doesn't remember my password<div><p>This worked, thanks!</p></div>Jarrod Morricetag:infinitekind.tenderapp.com,2009-01-14:Comment/370623372015-06-09T12:58:24Z2015-06-09T12:58:24ZMoney dance doesn't remember my password<div><p>Great! Please let me know if I can be of further assistance,</p>
<p>Ethan<br>
Moneydance Support</p></div>Ethantag:infinitekind.tenderapp.com,2009-01-14:Comment/370623372015-07-05T19:12:01Z2015-07-05T19:12:01ZMoney dance doesn't remember my password<div><p>Sorry to bother you again about this, but the software, again,
does not seem to be saving the passwords. It seems the solution
that was recommended to me last time was only a temporary one. Is
there anything else that I can do. I am getting very frustrated by
the fact that the software doesn’t remember the passwords and
is making me think of switching programs.</p>
<p>-Jarrod</p></div>Jarrod Morricetag:infinitekind.tenderapp.com,2009-01-14:Comment/370623372015-07-05T21:01:13Z2015-07-05T21:01:13ZMoney dance doesn't remember my password<div><p>Hi Jarrod</p>
<p>Moneydance will allow you to save your online passwords only if
your dataset is encrypted with a passphrase for security purposes.
If you'd like to enable this please do the following:</p>
<p>Open Moneydance.<br>
Click the File menu -> Encryption .<br>
Check the box marked Encrypt Data File.<br>
Choose and confirm a passphrase and hint.<br>
Check the box marked Store Online Passwords in File.<br>
Click O.K.</p>
<p>The next time you enter your online passwords, Moneydance will
store them in your dataset for later use. You will need to enter
your passphase each time you access your dataset. Please be sure
not to lose your passphrase, encrypting the file will make your
data completely inaccessible to both you, and anyone else without
the correct passphrase!</p>
<p>Hope this helps, and feel free to contact me with any questions
about this process!</p>
<p>David Hanley<br>
Infinite Kind Support</p></div>David Hanleytag:infinitekind.tenderapp.com,2009-01-14:Comment/370623372015-07-18T10:24:41Z2015-07-18T10:24:42ZMoney dance doesn't remember my password<div><p>I have already got encryption in my file and it was previously
storing my passwords. Sorry I thought by replying to my previous
message you would have been able to see the whole problem that I
originally posed.</p>
<p>I have been using MoneyDance for quite some time with it
remembering my passwords. I changed my passwords for my banking
institution for security reasons, updated the passwords in
MoneyDance (Online -> Setup Online Banking -> Change ->
etc.), and then downloaded them. Money dance will sometimes
download the passwords for the session that I updated them. But
when I come back later, Moneydance no longer remembers the
passwords. Someone from MoneyDance gave me a solution, which turned
out to be temporary, and was the original e-mail that I replied to.
This is the ‘solution' that they had me do:</p>
<p>1) Select your bank account in Moneydance<br>
2) Select the Online->Setup Online Banking button/menu<br>
3) Click the Disable button.<br>
4) Select the Online->Setup Online Banking button/menu
(again)<br>
5) Click the New Connection button and select your bank from the
list of available institutions that pops up. Hit OK<br>
6) Continue with the setup process, entering your
username/password<br>
7) Repeat steps 1-6 for any additional accounts</p>
<p>What are some other solutions.</p>
<p>-Jarrod</p></div>Jarrod Morricetag:infinitekind.tenderapp.com,2009-01-14:Comment/370623372015-07-18T11:44:08Z2015-07-18T11:44:08ZMoney dance doesn't remember my password<div><p>Hello Jarrod,</p>
<p>Let's try to force clear the current connection information for
your banks in Moneydance. I'm attaching a file called
remove_one_service_2015.py (or remove_one_service.py if you are
using Moneydance 2014 or earlier) that will help do that. Before
proceeding, please back up your Moneydance data set, just in case
something goes wrong. You can use these instructions to create a
backup:</p>
<p><a href="http://help.infinitekind.com/kb/moneydance-2014/how-to-move-your-data-file-to-a-different-location-in-moneydance-2012-and-above">
http://help.infinitekind.com/kb/moneydance-2014/how-to-move-your-da...</a></p>
<p>except copy your data set instead of moving it, in order to
create a backup. So far, this hasn't caused any problems, but
better safe than sorry!</p>
<p>To use the file, first save it to your computer and then follow
these steps:</p>
<ol>
<li>In Moneydance, click on the Extensions Menu and choose the
<strong>Manage Extensions</strong> option.<br></li>
<li>From the list of available extensions, choose the Python
Interface extension, then click Install to download the extension
and finish to complete the installation.<br></li>
<li>Close the Manage Extensions window.<br></li>
<li>Again, click the Extensions menu. This time, choose the
<strong>Python Interface</strong> option.<br></li>
<li>In the python window, click the <strong>read from file</strong>
button and load the remove_one_service_2015.py file from whereever
you saved it. You will be asked to select which connection you want
to clear. Choose your bank, and click OK. You'll get a confirmation
message when the connection has been removed. Close the window when
done.<br></li>
<li>Set up the connection to your bank like normal. Since all of
your settings have been cleared, you should get the most recent
connection information for your bank.</li>
</ol>
<p>Hopefully, that will work. If it doesn't, let me know and we'll
continue troubleshooting.</p>
<p>Ethan<br>
Moneydance Support</p></div>Ethan