tag:infinitekind.tenderapp.com,2009-01-14:/discussions/online-banking/493-wells-fargo-compatibilityInfinite Kind: Discussion 2017-06-20T05:19:19Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/371047152015-06-11T22:09:00Z2015-06-11T22:09:00ZWells Fargo compatibility<div><p>Hello,</p>
<p>No, you do not need to upgrade to resolve this. We've updated
our connection information for your bank, so you should be able to
connect now. You will need to disable your current connection to
your bank and then recreate it using the New Connection button on
the Online Banking Setup screen. To do so, you can follow these
steps:</p>
<p>1) Select your bank account in Moneydance<br>
2) Select the Online->Setup Online Banking button/menu<br>
3) Click the <strong>Disable</strong> button. If you don't see a
disable button, continue to step 5.<br>
4) Select the Online->Setup Online Banking button/menu
(again)<br>
5) Click the <strong>New Connection</strong> button and select your
bank from the list of available institutions that pops up. Hit
OK<br>
6) Continue with the setup process, entering your
username/password<br>
7) Repeat steps 1-6 for any additional accounts</p>
<p>Make sure you pick new connection, even though your bank is
still one of the connection choices after you disable it. Choosing
your bank from the list of available banks will force Moneydance to
download the updated information, which should then allow you to
connect.</p>
<p>Please let me know if you continue to have connection problems
after recreating your connection.</p>
<p>Ethan<br>
Moneydance Support</p></div>Ethantag:infinitekind.tenderapp.com,2009-01-14:Comment/371047152015-06-11T22:18:27Z2017-06-20T05:19:19ZWells Fargo compatibility<div><p>Yes, this worked fine.</p>
<p>Thanks, Bob Ashworth</p></div>ashworthtag:infinitekind.tenderapp.com,2009-01-14:Comment/371047152015-06-11T22:22:01Z2015-06-11T22:22:01ZWells Fargo compatibility<div><p>Great! Please let me know if I can be of further assistance,</p>
<p>Ethan<br>
Moneydance Support</p></div>Ethantag:infinitekind.tenderapp.com,2009-01-14:Comment/371047152015-06-12T02:36:43Z2015-06-12T02:36:43ZWells Fargo compatibility<div><p>This didn't work for me!</p></div>mccord.billtag:infinitekind.tenderapp.com,2009-01-14:Comment/371047152015-06-12T03:05:58Z2015-06-12T03:05:58ZWells Fargo compatibility<div><p>Never mind, this worked for me:<br>
<a href="http://help.infinitekind.com/discussions/online-banking/462-wells-fargo-error-2000">
http://help.infinitekind.com/discussions/online-banking/462-wells-f...</a></p></div>mccord.billtag:infinitekind.tenderapp.com,2009-01-14:Comment/371047152015-06-12T14:10:24Z2015-06-12T14:10:24ZWells Fargo compatibility<div><p>Great, I'm glad you found that, as that would have been the next
step. Please let me know if I can be of further assistance,</p>
<p>Ethan<br>
Moneydance Support</p></div>Ethan