Cannot connect to Kinecta FCU

Mike's Avatar

Mike

28 Jun, 2015 12:14 PM

I can no longer download transactions from Kinecta FCU checking/savings accounts.
I get the error listed below. This started about 2 weeks ago

A communication or parsing error occurred. This could be the result of a network problem, a proxy error, or misconfigured server.
Error Description: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: No trusted certificate found

  1. Support Staff 1 Posted by Ethan on 28 Jun, 2015 12:40 PM

    Ethan's Avatar

    Hello,

    Kinecta recently updated their security certificate used for their direct connections. We have included this in the latest update to Moneydance, released about a week ago. According to our records, it looks like you recently purchased Moneydance 2015, so all you should have to do is upgrade to the latest revisions of that, which you can download at http://infinitekind.com/preview

    Please let me know if you continue to have connection problems with this credit union after upgrading.

    Ethan
    Moneydance Support

  2. Ethan closed this discussion on 28 Jun, 2015 12:40 PM.

  3. Michael Rosenberry re-opened this discussion on 28 Jun, 2015 01:19 PM

  4. 2 Posted by Michael Rosenbe... on 28 Jun, 2015 01:19 PM

    Michael Rosenberry's Avatar

    That took care of it. Thanks for the quick response

  5. Ethan closed this discussion on 28 Jun, 2015 01:28 PM.

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