tag:infinitekind.tenderapp.com,2009-01-14:/discussions/online-banking/809-etrade-errorInfinite Kind: Discussion 2017-11-09T15:51:32Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/375788602015-08-06T10:24:15Z2017-11-03T08:35:50ZE*Trade error<div><p>Me too. Normal Etrade login works fine but I can't download transactions. MD is rejecting Etrade's certificate.</p>
<p>I'm running MD version 2015.5(1225) on Windows 7.</p></div>Ben McCanntag:infinitekind.tenderapp.com,2009-01-14:Comment/375788602015-08-06T12:42:29Z2015-08-06T12:42:29ZE*Trade error<div><p>Same problem here also. I'm using the latest MD 2015.5.</p></div>buffotag:infinitekind.tenderapp.com,2009-01-14:Comment/375788602015-08-06T12:59:08Z2015-08-06T12:59:08ZE*Trade error<div><p>Hello,</p>
<p>Thanks for making us aware of the connection issue with E*Trade.
We will investigate the cause of the issue and get back to you as
soon as possible.</p>
<p>Jerome<br>
Infinite Kind Support</p></div>Jerometag:infinitekind.tenderapp.com,2009-01-14:Comment/375788602015-08-06T22:30:50Z2017-11-09T15:51:32ZE*Trade error<div><p>Same problem here, same symptoms and error message.</p></div>dougmandictag:infinitekind.tenderapp.com,2009-01-14:Comment/375788602015-08-07T12:58:09Z2015-08-07T12:58:09ZE*Trade error<div><p>Can you try upgrading to the latest preview release of
Moneydance from here:</p>
<p><a href="http://infinitekind.com/preview">http://infinitekind.com/preview</a></p>
<p>and see if that fixes the issue that you're seeing?</p>
<p>Ian<br>
Infinite Kind Support</p></div>Ian Ltag:infinitekind.tenderapp.com,2009-01-14:Comment/375788602015-08-07T14:06:17Z2015-08-07T14:06:17ZE*Trade error<div><p>I just tried the preview version (2015.6). Same error.</p>
<p>John</p></div>buffotag:infinitekind.tenderapp.com,2009-01-14:Comment/375788602015-08-07T14:42:40Z2015-08-07T14:42:40ZE*Trade error<div><p>Can you try re-creating your connection with ETrade? You will
need to disable your current connection to your bank and then
recreate it using the New Connection button on the Online Banking
Setup screen. To do so, you can follow these steps:</p>
<ol>
<li>Select your bank account in Moneydance
<br></li>
<li>Select the Online->Setup Online Banking
button/menu
<br></li>
<li>Click the "Disable" button. If you don't see a disable
button, just close the setup window.
<br></li>
<li>Repeat the previous steps for any additional accounts at the
same institution.<br></li>
<li>Select the Online->Setup Online Banking button/menu
(again)
<br></li>
<li>Click the "New Connection" button and select your bank and hit
OK<br></li>
<li>Continue with the setup process, entering your
username/password
</li>
</ol>
<p>Make sure you pick new connection, <strong>even though your bank
is still one of the connection choices after you disable
it.</strong> Choosing your bank from the list of available banks
will force Moneydance to download the updated information, which
should then allow you to connect.</p>
<p>Please let me know if you continue to have connection problems
after recreating your connection.</p>
<p>Ian<br>
Infinite Kind Support</p></div>Ian Ltag:infinitekind.tenderapp.com,2009-01-14:Comment/375788602015-08-07T15:44:53Z2015-08-07T15:44:56ZE*Trade error<div><p>I have the same issue.</p>
<p>I just tried creating a new connection as suggested by Ian.
During the new connection creation a dialog appears stating:</p>
<p>I'm sorry, an error occurred:
javax.net.ssl.SSLHandshakeException:
sun.security.validator.ValidatorException: No trusted certificate
found</p>
<p>Looks like the same issue.</p>
<p>Using 2015.5 on a Mac.<br>
Vince</p></div>Vincetag:infinitekind.tenderapp.com,2009-01-14:Comment/375788602015-08-07T22:46:25Z2015-08-07T22:46:25ZE*Trade error<div><p>Having same problem.</p></div>patricktag:infinitekind.tenderapp.com,2009-01-14:Comment/375788602015-08-09T18:17:52Z2015-08-09T18:17:52ZE*Trade error<div><p>Using the latest preview release (2015 Build 1267 dated August
7th, 2015) and making a new connection as instructed above works as
expected.</p>
<p>Thanks,</p>
<p>Vince</p></div>Vincetag:infinitekind.tenderapp.com,2009-01-14:Comment/375788602015-08-10T14:10:13Z2015-08-10T14:10:13ZE*Trade error<div><p>Patrick and others,</p>
<p>Could you try build 1267? It should allow you to connect to
ETrade.</p>
<p>Ian<br>
Infinite Kind Support</p></div>Ian Ltag:infinitekind.tenderapp.com,2009-01-14:Comment/375788602015-08-10T14:36:56Z2015-08-10T14:36:56ZE*Trade error<div><p>I bit the bullet and went to 2015/1267 from 2014 (hopefully it
doesn't bite me) and it was able to download fine.</p></div>patricktag:infinitekind.tenderapp.com,2009-01-14:Comment/375788602015-08-10T14:51:36Z2015-08-10T14:51:36ZE*Trade error<div><p>The latest preview (build 1267) also worked for me.</p>
<p>Thanks<br>
John</p></div>buffotag:infinitekind.tenderapp.com,2009-01-14:Comment/375788602015-08-10T15:56:51Z2015-08-10T15:56:51ZE*Trade error<div><p>Great, glad things are working. Please let me know if I can be
of any further assistance, and thanks for using Moneydance.</p>
<p>Ian<br>
Infinite Kind Support</p></div>Ian Ltag:infinitekind.tenderapp.com,2009-01-14:Comment/375788602015-08-11T02:30:17Z2017-11-03T08:35:51ZE*Trade error<div><p>So, the only solution is to upgrade to a preview release? I'd really prefer<br>
not running my finances on untested software.</p>
<p>When will Q/A testing be finished on the new release?</p></div>Ben McCanntag:infinitekind.tenderapp.com,2009-01-14:Comment/375788602015-08-11T11:56:59Z2015-08-11T11:56:59ZE*Trade error<div><p>Hello Ben,</p>
<p>It's really hard to predict these things. It depends on a
variety of factors, which in this case will mainly be on if people
report back that this update resolves this issue for them. However,
there are other things included in the preview releases that people
on other threads are similarly testing. I'd be surprised if this
was a part of an official release in less than a few weeks.</p>
<p>Ethan<br>
Moneydance Support</p></div>Ethan