tag:infinitekind.tenderapp.com,2009-01-14:/discussions/praise/454-tech-supportInfinite Kind: Discussion 2018-10-18T14:01:58Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/287199942013-09-10T12:52:06Z2013-09-10T12:52:08ZTech Support<div><p>I am new to Moneydance and to Mac. I've used Quicken for PC
since 1992 so this has been a huge change for me. I searched for
about 9 months for a financial software program for the Mac before
I settled on MD. I use the software to track not only my personal
finances but the 6 rental properties I own and manage. The switch
in computer platform as well as software has been quite the
challenge for me but I am getting there. There are a few things
that I am still struggling with, such as confidence in the account
reconcile (CMD-B), the reminders (trying to figure out the best way
to keep track of who has paid rent especially when the tenant has
paid a partial payment), and ease of using tags with split
transactions. I'm a big keyboard person preferring not to point and
click.</p>
<p>With that said, I am extremely pleased with the presence of the
tech support staff on the support boards. I see their posts in
nearly every discussion when I root around trying to find answers
to my questions or problems. That is not common in the software
industry.</p>
<p>Kudos to the Moneydance Tech Support people!</p></div>lousitter