Already had subscription but had to pay and downloaded 2024 version

Pamela Webb's Avatar

Pamela Webb

26 May, 2024 02:35 PM

I bought a subscription in 2022. I was entering a new transaction today and got a notice the trial version had expired event though I had paid for the app in 2022. I really like Moneydance so paid the $25.00 upgrade fee and received a new key. However, I still get a notice that I need to pay. Please help!

Thank you

Pamela Webb

  1. 1 Posted by dtd on 26 May, 2024 07:33 PM

    dtd's Avatar

    Did you enter the new key into your new version? (Go to Moneydance/About to see if your new license is there - i.e. you entered it) Go to Help/Register Moneydance if you need to put the new key in place.

    Paying for the app in 2022 got you a forever license for 2022 with one free upgrade to 2023. You can use 2023 for as long as it works for you.

  2. System closed this discussion on 25 Aug, 2024 07:40 PM.

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