Already had subscription but had to pay and downloaded 2024 version

Pamela Webb's Avatar

Pamela Webb

26 May, 2024 02:35 PM

I bought a subscription in 2022. I was entering a new transaction today and got a notice the trial version had expired event though I had paid for the app in 2022. I really like Moneydance so paid the $25.00 upgrade fee and received a new key. However, I still get a notice that I need to pay. Please help!

Thank you

Pamela Webb

  1. 1 Posted by dtd on 26 May, 2024 07:33 PM

    dtd's Avatar

    Did you enter the new key into your new version? (Go to Moneydance/About to see if your new license is there - i.e. you entered it) Go to Help/Register Moneydance if you need to put the new key in place.

    Paying for the app in 2022 got you a forever license for 2022 with one free upgrade to 2023. You can use 2023 for as long as it works for you.

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