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Purchase Once

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Helen

18 Jan, 2025 11:15 AM

I have the free trial version and now need to purchase it but whne I click on purchase - purchase once, nothing happens and it doesn't take me to a payment page. What do I do?

1. 1 Posted by sth on 18 Jan, 2025 07:39 PM

   

   There should be a "pop-up" window that shows how to enter the purchase. It isn't a separate page. It should be.

   But to deal with annoying and sometimes malicious web pages many browsers block pop-up windows. Check your settings to see if that is the case.
   (NOT IK Support)

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2. 2 Posted by Helen Gamble on 19 Jan, 2025 06:35 AM

   

   I have changed my browser (Edge) settings to allow Pop ups but it's
   still not working. Is there another way of making a payment and obtaining
   product key?
   Helen Gamble

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3. 3 Posted by dwg on 19 Jan, 2025 07:48 AM

   

   I'm not seeing any problems with the Moneydance purchase site

   https://infinitekind.com/purchase

   with either Firefox or Edge.

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4. 4 Posted by Helen Gamble on 19 Jan, 2025 08:26 AM

   

   I've done it through Chrome now but it wasn't working with Edge

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5. System closed this discussion on 20 Apr, 2025 08:30 AM.