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Printing

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monty

23 Jan, 2025 05:19 PM

I have a report and I click on PRINT. It opens the Print Dialogue option. The one option - Open in Preview - does not work. It prints it no matter what. Save as PDF works fine, but Open in Preview does not.

• Screenshot_2025-01-23_at_10.16.02.png 231 KB

1. Support Staff 1 Posted by Maddy on 23 Jan, 2025 05:41 PM

   

   Hi Monty,
   We are sorry to hear about the problem you have encountered.

   Which version and build of Moneydance are you using?
   To check, open Moneydance and select Moneydance --> About Moneydance

   Can you let me know which operating system you're running on your computer?

   Thank you

   --
   Maddy, Infinite Kind Support

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2. 2 Posted by monty on 23 Jan, 2025 07:59 PM

   

   It says it is the latest version - 2024.2 (5172)
   Mac Studio, Sequoia 15.2

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3. 3 Posted by tonyt on 24 Jan, 2025 06:35 AM

   

   This has been going on for ages if you try to open as a pdf, just prints!

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4. 4 Posted by dtd on 24 Jan, 2025 07:08 AM

   

   .

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5. Support Staff 5 Posted by Maddy on 24 Jan, 2025 11:43 AM

   

   Unfortunately this is a known bug in Moneydance running on Mac systems. There's an existing ticket in our ticketing system regarding this issue, so I've attached it to this discussion and the developers will be looking into it.

   Please let us know if we can be of further assistance!

   --
   Maddy, Infinite Kind Support

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6. 6 Posted by dwg on 24 Jan, 2025 11:56 AM

   

   FWIW there is no print preview option on Window and Linux at all. Print preview is normally a separate option within the application on these systems.

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7. 7 Posted by tonyt on 24 Jan, 2025 08:39 PM

   

   It would be really handy to have this fixed as often, I find, what looks good on screen is not always so when printed. A visual check before printing would be just great. I use it i. Other apps all the time!

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8. System closed this discussion on 25 Apr, 2025 08:40 PM.