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Android App Failed to start

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lestroisours23

22 Mar, 2025 03:39 PM

Using Android ver:14 One UI 6.1 on samsung s24 with a security patch applied 1st feb 25.
Since the Moneydance App no longer opens crashing out immediately.
I uninstalled the App. rebooted the phone, cleared the caches, reinstalled the App, and the same result occurs. Immediate failure to start.
The Main Moneydance in the MacBook works as normal. There is no security issue in dropbox.

1. 1 Posted by lestroisours23 on 22 Mar, 2025 03:55 PM

   

   I further rebooted the phone, and it now accepts synchronisation. It looks as if the initial problem has been resolved.

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2. lestroisours23 closed this discussion on 22 Mar, 2025 04:06 PM.

3. lestroisours23 re-opened this discussion on 22 Mar, 2025 04:15 PM

4. 2 Posted by lestroisours23 on 22 Mar, 2025 04:17 PM

   

   Now it displays a notice stating that this app has a bug, and now stopped synchronising data.

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5. 3 Posted by rscottmoody on 22 Mar, 2025 04:35 PM

   

   The app started crashing instantly. I uninstalled it and reinstalled it. When connecting to Dropbox the only options were from 2023. Selected the newest one all account info appears to be old. The desktop app is now corrupted. I appear to have lost everything. Literally close to a decade of data just gone.

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6. 4 Posted by lestroisours23 on 22 Mar, 2025 04:42 PM

   

   Screen shot

   • Screenshot_20250322_164119_Device_care.jpg 970 KB
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7. 5 Posted by dwg on 22 Mar, 2025 07:40 PM

   

   See

   https://infinitekind.tenderapp.com/discussions/iphone-ipod-touch-ipad-android-app-questions/19193-after-update-mobile-app-on-android-wont-load

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8. 6 Posted by lestroisours23 on 22 Mar, 2025 09:03 PM

   

   Thanks for that - I have removed myself from the Beta Program.
   I waited an appropriate length of time for my removal, and reinstalled the public version - I think, but the sync still failed
   I'll save a sync on the master that I hope shall resolve the situation.

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9. 7 Posted by lestroisours23 on 22 Mar, 2025 09:10 PM

   

   I hadn't waited long enough apparnet, so I removed tthe app again, and reinstalled, this time the public version, that uploaded immediately and all is now perfect.

   Thanks for the tips

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10. lestroisours23 closed this discussion on 22 Mar, 2025 09:10 PM.