Very slow on recording and finding transactions 2024.4 (5253)

Alice Smith's Avatar

Alice Smith

10 Nov, 2025 06:57 PM

Since comments are closed on discussion "Very slow after upgrade to Version 2024.2 (5172)" without any resolution, I am very frustrated by the same issue with 2024.4 (5253).

I restart my Windows 11 HP Envy laptop 17 daily. So the issue is with a fresh instance of Moneydance. For example, today I started Money dance, then downloaded bank statements and checked email. So it was running for some time before using it.

I do not intentionally sync and do not use any automated transactions. I prefer to have the software isolated on my laptop. So I am either entering transactions manually or using my reminders.

So today, while reconciling (balancing) an account, I had to add accrued interest. The date was already correct and I started typing "Int" which used to bring up the prior interest transaction in a flash so I could then tab and just fill in the new amount and press enter.
Now, it takes about a minute to bring it up.

Today, also, when catching up on reminders. I would click on Record Transaction and encounter the same delay.

Nothing else is running on my laptop except the chrome browser with Google Calendar and Gmail. Nothing.
I do not have this hesitation with any other application.

Here are the console messages and I will attach the errlog.txt and config,dict. I do run while connected to WiFi so if something has changed that Moneydance is now trying to lookup something on the internet. Please remove that "feature."
20251110-10:04:58.967 Starting Moneydance 2024.4 (5253)
20251110-10:04:58.967 Settings Folder: C:\Users\alice\.moneydance
20251110-10:04:58.967 OS: Windows 11 10.0 amd64
20251110-10:04:58.967 Architecture: intel64
20251110-10:04:58.967 Java: 21.0.5 (Eclipse Adoptium)
20251110-10:04:58.967 Is in sandbox: false; restricted file access: false
20251110-10:04:58.967 Library path: c:\program files\moneydance\jre\bin;C:\windows\system32;C:\windows;C:\windows\System32\Wbem;C:\windows\System32\WindowsPowerShell\v1.0\;C:\windows\System32\OpenSSH\;C:\Program Files\HP\HP One Agent;%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;%SYSTEMROOT%\System32\WindowsPowerShell\v1.0\;%SYSTEMROOT%\System32\OpenSSH\;C:\Users\alice\AppData\Local\Microsoft\WindowsApps;
20251110-10:04:59.226 initialized extension 'Foresight' id: 'moneyforesight' (build: 0) in 0.111 seconds
20251110-10:04:59.803 loaded font java.awt.Font[family=Dialog,name=Dialog,style=plain,size=12] from descriptor: Dialog-12
20251110-10:04:59.851 loaded font java.awt.Font[family=Calibri,name=Calibri,style=plain,size=12] from descriptor: Calibri-12
20251110-10:05:00.343 loaded font java.awt.Font[family=Dialog,name=Helvetica,style=plain,size=12] from descriptor: Helvetica-12
20251110-10:05:00.343 loaded font java.awt.Font[family=Dialog,name=Hack,style=plain,size=12] from descriptor: Hack-12
20251110-10:05:00.465 Initializing fonts:
20251110-10:05:00.465 default: [Dialog]
20251110-10:05:00.465 printing: [Dialog]
20251110-10:05:00.465 monospaced: [Calibri, Monospaced]
20251110-10:05:00.465 coding: [Hack, Monospaced]
20251110-10:05:00.465 loaded font java.awt.Font[family=Dialog,name=Dialog,style=plain,size=12] from descriptor: Dialog-12
20251110-10:05:00.465 loaded font java.awt.Font[family=Dialog,name=Dialog,style=plain,size=12] from descriptor: Dialog-12
20251110-10:05:00.465 loaded font java.awt.Font[family=Calibri,name=Calibri,style=plain,size=12] from descriptor: Calibri-12
20251110-10:05:00.466 loaded font java.awt.Font[family=Hack,name=Hack,style=plain,size=12] from descriptor: Hack-12
20251110-10:05:00.466 loaded font java.awt.Font[family=Dialog,name=Dialog,style=plain,size=12] from descriptor: Dialog-12
20251110-10:05:00.466 loaded font java.awt.Font[family=Dialog,name=Dialog,style=plain,size=12] from descriptor: Dialog-12
20251110-10:05:00.466 loaded font java.awt.Font[family=Dialog,name=Dialog,style=plain,size=32] from descriptor: Dialog-32
20251110-10:05:00.466 loaded font java.awt.Font[family=Dialog,name=Dialog,style=plain,size=12] from descriptor: Dialog-12
20251110-10:05:00.466 loaded font java.awt.Font[family=Dialog,name=Dialog,style=plain,size=12] from descriptor: Dialog-12
20251110-10:05:00.466 loaded font java.awt.Font[family=Dialog,name=Dialog,style=plain,size=14] from descriptor: Dialog-14
20251110-10:05:00.487 fonts resolved:
 default: Dialog:16.0:style0
 mono: Calibri:16.0:style0
 coding: Hack:16.0:style0
 print: Dialog:12.0:style0
 header: Dialog:18.0:style0
 register: Dialog:15.0:style0
 reportTitle: Dialog:32.0:style0
 calendarTitle: Dialog:15.0:style0
 reportHeader: Dialog:14.0:style0
 detailTitle: Dialog:18.0:style0
20251110-10:05:00.969 Setting look and feel class to com.sun.java.swing.plaf.windows.WindowsLookAndFeel
20251110-10:05:01.049 loaded font java.awt.Font[family=Dialog,name=Dialog,style=plain,size=12] from descriptor: Dialog-12
20251110-10:05:01.049 loaded font java.awt.Font[family=Dialog,name=Dialog,style=plain,size=12] from descriptor: Dialog-12
20251110-10:05:01.049 loaded font java.awt.Font[family=Calibri,name=Calibri,style=plain,size=12] from descriptor: Calibri-12
20251110-10:05:01.049 loaded font java.awt.Font[family=Hack,name=Hack,style=plain,size=12] from descriptor: Hack-12
20251110-10:05:01.049 loaded font java.awt.Font[family=Dialog,name=Dialog,style=plain,size=12] from descriptor: Dialog-12
20251110-10:05:01.049 loaded font java.awt.Font[family=Dialog,name=Dialog,style=plain,size=12] from descriptor: Dialog-12
20251110-10:05:01.049 loaded font java.awt.Font[family=Dialog,name=Dialog,style=plain,size=32] from descriptor: Dialog-32
20251110-10:05:01.049 loaded font java.awt.Font[family=Dialog,name=Dialog,style=plain,size=12] from descriptor: Dialog-12
20251110-10:05:01.049 loaded font java.awt.Font[family=Dialog,name=Dialog,style=plain,size=12] from descriptor: Dialog-12
20251110-10:05:01.049 loaded font java.awt.Font[family=Dialog,name=Dialog,style=plain,size=14] from descriptor: Dialog-14
20251110-10:05:01.255 initializing extensions...
findandreplace (0): 11-10 10:05:01.614|Initialized build 1217 ok
20251110-10:05:01.614 initialized extension 'Find and Replace' id: 'findandreplace' (build: 1217) in 0.079 seconds
20251110-10:05:01.641 python.path: C:\Users\alice\.moneydance\python
20251110-10:05:01.646 python.cachedir: C:\Users\alice\.moneydance\python\cache
20251110-10:05:01.646 python.cachedir.skip: false
toolbox:2025/11/10-10:05:08:
#############################################################################################################################
toolbox: toolbox_init.py initializer script running - performing some quick checks, logging diagnostics, then will exit....
#############################################################################################################################

20251110-10:05:08.502 initialized extension 'Toolbox' id: 'toolbox' (build: 1059) in 1.198 seconds
20251110-10:05:08.502 finished initializing all extensions
20251110-10:05:08.542 starting file opening routines...
20251110-10:05:08.542 opening last file: 2022-08-10AAS-20230406-1854
20251110-10:05:08.561 Loading dataset: C:\Users\alice\.moneydance\Documents\2022-08-10AAS-20230406-1854.moneydance
20251110-10:05:08.647 loading with 128 bit encryption key
20251110-10:05:08.917 reading trunk data tiksync/trunk
20251110-10:05:10.435 trunk data loaded (1.524 seconds), checking for incremental updates
20251110-10:05:10.435 loading un-synced txn files...
20251110-10:05:10.481 reading txn file 20251109031214_411.txn
20251110-10:05:10.489 reading txn file 20251109031313_989.txn
20251110-10:05:10.494 reading txn file 20251109031320_005.txn
20251110-10:05:10.498 loading synced txn files...
20251110-10:05:10.498 finished loading / updating trunk data file
20251110-10:05:11.482 Stopping syncing: writing queued changes to txn log
20251110-10:05:11.482 2022-08-10AAS-20230406-1854[0 tasks] Stopping syncing: waiting for 0 to finish...
20251110-10:05:11.482 Stopping syncing: finished waiting after 0.0 seconds
20251110-10:05:11.482 validating file 2022-08-10AAS-20230406-1854: root=2022-08-10AAS (094f22bc-134a-4073-8031-b4a9483d815e) object counts: mem_rpt: 4, oltxns: 91, reminder: 33, secsubtypes: 1, txn: 31330, curr: 56, olsvc: 1, acct: 636, misc: 3
20251110-10:05:12.333 Scheduling next reminders auto-commit for Mon Nov 10 10:05:17 PST 2025 (was previously scheduled for Wed Dec 31 16:00:00 PST 1969)
20251110-10:05:12.364 MDPlus status undetermined or not activated
20251110-10:05:14.311 JVM status: cores: 16, maxmem: 27.25G, allocated: 687.87M, used: 379.4M, free: 308.46M
20251110-10:05:14.312 finished file opening routines
set antialiasing to HRGB
toolbox:2025/11/10-10:05:18:
-----------------------------------------------------
Toolbox - quick information:
-----
MD CONSOLE FILE LOCATION: 'C:\Users\alice\.moneydance\errlog.txt'
MD CONFIG/PREFERENCES LOCATION: 'C:\Users\alice\.moneydance\config.dict'
-----
BACKUPS - Save Daily: True
BACKUPS - Keep no more than: 5 backups
BACKUPS - Separate Backup Foldr: True
BACKUPS - Backup Folder: 'C:\Users\alice\.moneydance\archive\backups' (backup location exists)
..key - 'backup.location': 'C:\Users\alice\.moneydance\archive\backups'
..key - 'backup.last_browsed': '<not set>'
..key - 'backup.last_saved': 'C:\nondefault 2023-04-07\Moneydance 2022 backups'
..key - '_default_backup_dir': '<not set>'
-----
System Default Locale Cty/Lang: 'US' / 'en'
MD Preference Locale Ctry/Lang: 'US' / 'en'
MD Locale Cty/Lang: 'US' / 'en'
Moneydance decimal point: '.'
-----
MD EXECUTION MODE: 2 (Normal)
JVM - Available processor cores: 16
JVM - Maximum memory possible: 27.2 GB
JVM - Total memory allocated: 0.7 GB (used 0.3 GB / free 0.4 GB)
-----------------------------------------------------

20251110-10:05:21.447 Update info received with successful signature verification
20251110-10:05:21.447 Version info retrieved; we are up to date!
20251110-10:05:22.337 Performing periodic reminders 'auto committing' on 2022-08-10AAS-20230406-1854 ...
20251110-10:05:22.337 Scheduling next reminders auto-commit for Mon Nov 10 13:05:22 PST 2025 (was previously scheduled for Wed Dec 31 16:00:00 PST 1969)
toolbox:2025/11/10-10:06:18:
-----------------------------------------------------
JVM - Maximum memory possible: 27.2 GB
JVM - Total memory allocated: 0.7 GB (used 0.3 GB / free 0.4 GB)
-----------------------------------------------------

toolbox:2025/11/10-10:07:18:
-----------------------------------------------------
JVM - Maximum memory possible: 27.2 GB
JVM - Total memory allocated: 0.7 GB (used 0.3 GB / free 0.4 GB)
-----------------------------------------------------

20251110-10:27:05.121 Update info received with successful signature verification
20251110-10:27:05.121 Version info retrieved; we are up to date!
20251110-10:48:09.836 Log setting 'DEBUG' has been changed to: Enabled

  1. Support Staff 1 Posted by Maddy on 10 Nov, 2025 09:07 PM

    Maddy's Avatar

    Hi Alice,
    We are sorry to hear about the problem you have encountered.

    It seems that you have some outdated extensions still installed. This may be causing a problem.
    You should simply navigate to Extensions->Manage Extensions and update the extensions currently in use.
    Finally, restart Moneydance!

    I hope this information is helpful. Please let us know if you have further questions or need more assistance.

    --
    Maddy, Infinite Kind Support

  2. 2 Posted by Alice Smith on 11 Nov, 2025 07:19 PM

    Alice Smith's Avatar

    Maddy,

    Which extensions? Are there Moneydance extensions?
    If so, can you point me to instructions on how to find them?

    I restart Moneydance at least daily. Sometimes that helps. But the issue
    comes back.

  3. 3 Posted by dwg on 11 Nov, 2025 08:03 PM

    dwg's Avatar

    The only extensions you are running are Find and Replace and Toolbox, while it will not hurt to ensure they are the latest versions, I doubt if they are the cause of the problem.

    Moneydance Menu option Extension => Manage Extensions, you can update them there.

  4. 4 Posted by Stuart Beesley ... on 11 Nov, 2025 09:09 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    Nothing obvious.

    Can you grab the console log when this slowness is actually happening and upload that?

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