Very slow on recording and finding transactions 2024.4 (5253)

Alice Smith's Avatar

Alice Smith

10 Nov, 2025 06:57 PM

Since comments are closed on discussion "Very slow after upgrade to Version 2024.2 (5172)" without any resolution, I am very frustrated by the same issue with 2024.4 (5253).

I restart my Windows 11 HP Envy laptop 17 daily. So the issue is with a fresh instance of Moneydance. For example, today I started Money dance, then downloaded bank statements and checked email. So it was running for some time before using it.

I do not intentionally sync and do not use any automated transactions. I prefer to have the software isolated on my laptop. So I am either entering transactions manually or using my reminders.

So today, while reconciling (balancing) an account, I had to add accrued interest. The date was already correct and I started typing "Int" which used to bring up the prior interest transaction in a flash so I could then tab and just fill in the new amount and press enter.
Now, it takes about a minute to bring it up.

Today, also, when catching up on reminders. I would click on Record Transaction and encounter the same delay.

Nothing else is running on my laptop except the chrome browser with Google Calendar and Gmail. Nothing.
I do not have this hesitation with any other application.

Here are the console messages and I will attach the errlog.txt and config,dict. I do run while connected to WiFi so if something has changed that Moneydance is now trying to lookup something on the internet. Please remove that "feature."
20251110-10:04:58.967 Starting Moneydance 2024.4 (5253)
20251110-10:04:58.967 Settings Folder: C:\Users\alice\.moneydance
20251110-10:04:58.967 OS: Windows 11 10.0 amd64
20251110-10:04:58.967 Architecture: intel64
20251110-10:04:58.967 Java: 21.0.5 (Eclipse Adoptium)
20251110-10:04:58.967 Is in sandbox: false; restricted file access: false
20251110-10:04:58.967 Library path: c:\program files\moneydance\jre\bin;C:\windows\system32;C:\windows;C:\windows\System32\Wbem;C:\windows\System32\WindowsPowerShell\v1.0\;C:\windows\System32\OpenSSH\;C:\Program Files\HP\HP One Agent;%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;%SYSTEMROOT%\System32\WindowsPowerShell\v1.0\;%SYSTEMROOT%\System32\OpenSSH\;C:\Users\alice\AppData\Local\Microsoft\WindowsApps;
20251110-10:04:59.226 initialized extension 'Foresight' id: 'moneyforesight' (build: 0) in 0.111 seconds
20251110-10:04:59.803 loaded font java.awt.Font[family=Dialog,name=Dialog,style=plain,size=12] from descriptor: Dialog-12
20251110-10:04:59.851 loaded font java.awt.Font[family=Calibri,name=Calibri,style=plain,size=12] from descriptor: Calibri-12
20251110-10:05:00.343 loaded font java.awt.Font[family=Dialog,name=Helvetica,style=plain,size=12] from descriptor: Helvetica-12
20251110-10:05:00.343 loaded font java.awt.Font[family=Dialog,name=Hack,style=plain,size=12] from descriptor: Hack-12
20251110-10:05:00.465 Initializing fonts:
20251110-10:05:00.465 default: [Dialog]
20251110-10:05:00.465 printing: [Dialog]
20251110-10:05:00.465 monospaced: [Calibri, Monospaced]
20251110-10:05:00.465 coding: [Hack, Monospaced]
20251110-10:05:00.465 loaded font java.awt.Font[family=Dialog,name=Dialog,style=plain,size=12] from descriptor: Dialog-12
20251110-10:05:00.465 loaded font java.awt.Font[family=Dialog,name=Dialog,style=plain,size=12] from descriptor: Dialog-12
20251110-10:05:00.465 loaded font java.awt.Font[family=Calibri,name=Calibri,style=plain,size=12] from descriptor: Calibri-12
20251110-10:05:00.466 loaded font java.awt.Font[family=Hack,name=Hack,style=plain,size=12] from descriptor: Hack-12
20251110-10:05:00.466 loaded font java.awt.Font[family=Dialog,name=Dialog,style=plain,size=12] from descriptor: Dialog-12
20251110-10:05:00.466 loaded font java.awt.Font[family=Dialog,name=Dialog,style=plain,size=12] from descriptor: Dialog-12
20251110-10:05:00.466 loaded font java.awt.Font[family=Dialog,name=Dialog,style=plain,size=32] from descriptor: Dialog-32
20251110-10:05:00.466 loaded font java.awt.Font[family=Dialog,name=Dialog,style=plain,size=12] from descriptor: Dialog-12
20251110-10:05:00.466 loaded font java.awt.Font[family=Dialog,name=Dialog,style=plain,size=12] from descriptor: Dialog-12
20251110-10:05:00.466 loaded font java.awt.Font[family=Dialog,name=Dialog,style=plain,size=14] from descriptor: Dialog-14
20251110-10:05:00.487 fonts resolved:
 default: Dialog:16.0:style0
 mono: Calibri:16.0:style0
 coding: Hack:16.0:style0
 print: Dialog:12.0:style0
 header: Dialog:18.0:style0
 register: Dialog:15.0:style0
 reportTitle: Dialog:32.0:style0
 calendarTitle: Dialog:15.0:style0
 reportHeader: Dialog:14.0:style0
 detailTitle: Dialog:18.0:style0
20251110-10:05:00.969 Setting look and feel class to com.sun.java.swing.plaf.windows.WindowsLookAndFeel
20251110-10:05:01.049 loaded font java.awt.Font[family=Dialog,name=Dialog,style=plain,size=12] from descriptor: Dialog-12
20251110-10:05:01.049 loaded font java.awt.Font[family=Dialog,name=Dialog,style=plain,size=12] from descriptor: Dialog-12
20251110-10:05:01.049 loaded font java.awt.Font[family=Calibri,name=Calibri,style=plain,size=12] from descriptor: Calibri-12
20251110-10:05:01.049 loaded font java.awt.Font[family=Hack,name=Hack,style=plain,size=12] from descriptor: Hack-12
20251110-10:05:01.049 loaded font java.awt.Font[family=Dialog,name=Dialog,style=plain,size=12] from descriptor: Dialog-12
20251110-10:05:01.049 loaded font java.awt.Font[family=Dialog,name=Dialog,style=plain,size=12] from descriptor: Dialog-12
20251110-10:05:01.049 loaded font java.awt.Font[family=Dialog,name=Dialog,style=plain,size=32] from descriptor: Dialog-32
20251110-10:05:01.049 loaded font java.awt.Font[family=Dialog,name=Dialog,style=plain,size=12] from descriptor: Dialog-12
20251110-10:05:01.049 loaded font java.awt.Font[family=Dialog,name=Dialog,style=plain,size=12] from descriptor: Dialog-12
20251110-10:05:01.049 loaded font java.awt.Font[family=Dialog,name=Dialog,style=plain,size=14] from descriptor: Dialog-14
20251110-10:05:01.255 initializing extensions...
findandreplace (0): 11-10 10:05:01.614|Initialized build 1217 ok
20251110-10:05:01.614 initialized extension 'Find and Replace' id: 'findandreplace' (build: 1217) in 0.079 seconds
20251110-10:05:01.641 python.path: C:\Users\alice\.moneydance\python
20251110-10:05:01.646 python.cachedir: C:\Users\alice\.moneydance\python\cache
20251110-10:05:01.646 python.cachedir.skip: false
toolbox:2025/11/10-10:05:08:
#############################################################################################################################
toolbox: toolbox_init.py initializer script running - performing some quick checks, logging diagnostics, then will exit....
#############################################################################################################################

20251110-10:05:08.502 initialized extension 'Toolbox' id: 'toolbox' (build: 1059) in 1.198 seconds
20251110-10:05:08.502 finished initializing all extensions
20251110-10:05:08.542 starting file opening routines...
20251110-10:05:08.542 opening last file: 2022-08-10AAS-20230406-1854
20251110-10:05:08.561 Loading dataset: C:\Users\alice\.moneydance\Documents\2022-08-10AAS-20230406-1854.moneydance
20251110-10:05:08.647 loading with 128 bit encryption key
20251110-10:05:08.917 reading trunk data tiksync/trunk
20251110-10:05:10.435 trunk data loaded (1.524 seconds), checking for incremental updates
20251110-10:05:10.435 loading un-synced txn files...
20251110-10:05:10.481 reading txn file 20251109031214_411.txn
20251110-10:05:10.489 reading txn file 20251109031313_989.txn
20251110-10:05:10.494 reading txn file 20251109031320_005.txn
20251110-10:05:10.498 loading synced txn files...
20251110-10:05:10.498 finished loading / updating trunk data file
20251110-10:05:11.482 Stopping syncing: writing queued changes to txn log
20251110-10:05:11.482 2022-08-10AAS-20230406-1854[0 tasks] Stopping syncing: waiting for 0 to finish...
20251110-10:05:11.482 Stopping syncing: finished waiting after 0.0 seconds
20251110-10:05:11.482 validating file 2022-08-10AAS-20230406-1854: root=2022-08-10AAS (094f22bc-134a-4073-8031-b4a9483d815e) object counts: mem_rpt: 4, oltxns: 91, reminder: 33, secsubtypes: 1, txn: 31330, curr: 56, olsvc: 1, acct: 636, misc: 3
20251110-10:05:12.333 Scheduling next reminders auto-commit for Mon Nov 10 10:05:17 PST 2025 (was previously scheduled for Wed Dec 31 16:00:00 PST 1969)
20251110-10:05:12.364 MDPlus status undetermined or not activated
20251110-10:05:14.311 JVM status: cores: 16, maxmem: 27.25G, allocated: 687.87M, used: 379.4M, free: 308.46M
20251110-10:05:14.312 finished file opening routines
set antialiasing to HRGB
toolbox:2025/11/10-10:05:18:
-----------------------------------------------------
Toolbox - quick information:
-----
MD CONSOLE FILE LOCATION: 'C:\Users\alice\.moneydance\errlog.txt'
MD CONFIG/PREFERENCES LOCATION: 'C:\Users\alice\.moneydance\config.dict'
-----
BACKUPS - Save Daily: True
BACKUPS - Keep no more than: 5 backups
BACKUPS - Separate Backup Foldr: True
BACKUPS - Backup Folder: 'C:\Users\alice\.moneydance\archive\backups' (backup location exists)
..key - 'backup.location': 'C:\Users\alice\.moneydance\archive\backups'
..key - 'backup.last_browsed': '<not set>'
..key - 'backup.last_saved': 'C:\nondefault 2023-04-07\Moneydance 2022 backups'
..key - '_default_backup_dir': '<not set>'
-----
System Default Locale Cty/Lang: 'US' / 'en'
MD Preference Locale Ctry/Lang: 'US' / 'en'
MD Locale Cty/Lang: 'US' / 'en'
Moneydance decimal point: '.'
-----
MD EXECUTION MODE: 2 (Normal)
JVM - Available processor cores: 16
JVM - Maximum memory possible: 27.2 GB
JVM - Total memory allocated: 0.7 GB (used 0.3 GB / free 0.4 GB)
-----------------------------------------------------

20251110-10:05:21.447 Update info received with successful signature verification
20251110-10:05:21.447 Version info retrieved; we are up to date!
20251110-10:05:22.337 Performing periodic reminders 'auto committing' on 2022-08-10AAS-20230406-1854 ...
20251110-10:05:22.337 Scheduling next reminders auto-commit for Mon Nov 10 13:05:22 PST 2025 (was previously scheduled for Wed Dec 31 16:00:00 PST 1969)
toolbox:2025/11/10-10:06:18:
-----------------------------------------------------
JVM - Maximum memory possible: 27.2 GB
JVM - Total memory allocated: 0.7 GB (used 0.3 GB / free 0.4 GB)
-----------------------------------------------------

toolbox:2025/11/10-10:07:18:
-----------------------------------------------------
JVM - Maximum memory possible: 27.2 GB
JVM - Total memory allocated: 0.7 GB (used 0.3 GB / free 0.4 GB)
-----------------------------------------------------

20251110-10:27:05.121 Update info received with successful signature verification
20251110-10:27:05.121 Version info retrieved; we are up to date!
20251110-10:48:09.836 Log setting 'DEBUG' has been changed to: Enabled

  1. Support Staff 1 Posted by Maddy on 10 Nov, 2025 09:07 PM

    Maddy's Avatar

    Hi Alice,
    We are sorry to hear about the problem you have encountered.

    It seems that you have some outdated extensions still installed. This may be causing a problem.
    You should simply navigate to Extensions->Manage Extensions and update the extensions currently in use.
    Finally, restart Moneydance!

    I hope this information is helpful. Please let us know if you have further questions or need more assistance.

    --
    Maddy, Infinite Kind Support

  2. 2 Posted by Alice Smith on 11 Nov, 2025 07:19 PM

    Alice Smith's Avatar

    Maddy,

    Which extensions? Are there Moneydance extensions?
    If so, can you point me to instructions on how to find them?

    I restart Moneydance at least daily. Sometimes that helps. But the issue
    comes back.

  3. 3 Posted by dwg on 11 Nov, 2025 08:03 PM

    dwg's Avatar

    The only extensions you are running are Find and Replace and Toolbox, while it will not hurt to ensure they are the latest versions, I doubt if they are the cause of the problem.

    Moneydance Menu option Extension => Manage Extensions, you can update them there.

  4. 4 Posted by Stuart Beesley ... on 11 Nov, 2025 09:09 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    Nothing obvious.

    Can you grab the console log when this slowness is actually happening and upload that?

  5. System closed this discussion on 10 Feb, 2026 09:10 PM.

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