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The blue dot from downloaded transactions won't go away.

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Marty Kesselman

11 Nov, 2025 09:24 PM

Do you know when you download transactions in quicken format from a financial institution? And then you make sure that the transactions you entered into moneydance matches and you merg them and then the blue dot changes from a solid blue dot to a circle with a line through it?

Well my problem is that I have no more solid blue dots in my accounts, however, the name of the account on the side panel still has a blue dot and I can not find a single transaction with a blue dot. They all have the blue circle with a line. How can I make that account name in the side panel get rid of the blue dot?

Thanks,
Marty

1. 1 Posted by dwg on 11 Nov, 2025 09:34 PM

   

   If the account has an unconfirmed transaction bar showing in the register try dragging it up and see if it shows any transactions there.

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2. 2 Posted by MARTY KESSELMAN on 12 Nov, 2025 05:59 PM

   

   Thank you for the quick reply. I'm not sure I'm following what you're suggesting I do. But it sounds like you're trying to help me find which transaction was not confirmed. I have already went through all of the transactions in the account (numerous times), trying to find if even a single transaction is not confirmed, and I can not find any.

   But I want to do what you're suggesting. Please, help me out with some terminology. What is an "unconfirmed transaction bar"? What do you mean by "the register"? And what do I "drag up"? Can you provide screen shots to show exactly what you mean?

   Thank you,
   Marty

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3. 3 Posted by dwg on 12 Nov, 2025 08:56 PM

   

   Here is a picture showing a transaction register with a confirmed transaction and showing it has unconfirmed transactions.

   • amex_-_PT1_001.png 56.8 KB
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4. Support Staff 4 Posted by Maddy on 13 Nov, 2025 12:21 PM

   

   Hi Marty,
   Thank you for contacting Moneydance support.

   Firstly, you should ensure that the filter at the top of the register is set to "All".

   Also, there is a button that toggles between "split" and "combined mode" at the top-right corner of the register, next to New Transaction.

   If this is in split mode, then all unconfirmed transactions will be shown in a second register which appears below the regular register.

   This can sometimes be collapsed, so that all it shows is a bar with a label that says "N unconfirmed transactions". If you see that bar, drag it up vertically and you'll see the unconfirmed transactions in that list.

   I hope this information is helpful. Please let us know if you have further questions or need more assistance.

   --
   Maddy, Infinite Kind Support

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5. 5 Posted by Marty Kesselman on 13 Nov, 2025 09:28 PM

   

   Wooohoooo!!!

   Thank you Maddy. It was that bottom toggle thing, next to New Transaction that had it show up immediately! It was just one transaction. Never knew about this and I may have just hit it once on accident.

   But hey - PROBLEM SOLVED!

   Thanks so much,
   Marty K

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6. Support Staff 6 Posted by Maddy on 14 Nov, 2025 12:32 PM

   

   You are welcome!
   I'm very pleased to hear that.
   I'll close this discussion for now, but do not hesitate to contact us again, if you need further assistance.

   --
   Maddy, Infinite Kind Support

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7. Maddy closed this discussion on 14 Nov, 2025 12:32 PM.