"UPCOMING" feature
When using the feature for the UPCOMING bill minder, the software hangs up for 4-5 seconds before applying it to the account. I am NOT syncing the account online. Any advice on how to fix this would be great. Thanks, Dom
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1 Posted by Stuart Beesley ... on 04 Dec, 2025 09:37 PM
Reproduce then grab help/show console. Upload that log file here.
Support Staff 2 Posted by Maddy on 05 Dec, 2025 01:35 PM
Hi Dominic,
We are sorry to hear about the problem you have encountered.
Which version and build of Moneydance are you using?
To check, open Moneydance and select Help --> About Moneydance
Can you let us know which operating system you're running on your computer?
Thank you
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Maddy, Infinite Kind Support
3 Posted by Dominic Santa M... on 09 Dec, 2025 02:35 PM
Moneydance version 2024.4 (5253)Windows 11 Pro
On Friday, December 5, 2025 at 08:35:59 AM EST, Maddy <[email blocked]> wrote:
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Support Staff 4 Posted by Maddy on 09 Dec, 2025 02:39 PM
Would you be able to send us a copy of your Moneydance error logs? The logs should include information on what might be causing the issue.
You could navigate to Help->Console Window and click the arrow (at the bottom left). Select Copy to Clipboard and attach or paste the full content in your next reply.
Alternatively, you should navigate to:
Local Disk(C:)>Users>Your Name>.moneydance>errlog.txt
Finally you can copy the full content into your next reply here.
Thank you
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Maddy, Infinite Kind Support